Ben Purcell Email and Phone Number

Frontline worker in Standard Temporary Accommodation (STA) homeless service situated in Co. Kildare. Providing tenancy sustainment support to individuals who are at risk of homelessness. Fulfilling social care role which includes managing the safety of the site and the general welfare of residents.Key responsibilities include:*Providing direct support to residents in each stage of the tenancy sustainment process from supervision and intervention to referrals for specialised services.*Managing case work for key clients including the provision of an Individual Crisis Management Plan (ICMP), Risk Assessement, and up-to-date attendance with further resources.*Completing administrative duties such as daily paperwork, writing up incident reports, and maintaining key client documentation and information.*Ensuring the environment is maintained to a high standard at all times by issuing advice on harm reduction and housekeeping as well as ensuring professionalism at all times.*Adhering to fire safety protocols and Data Protection Regulation (GDPR) policies.Full training was received in areas such as Managing Professional Boundaries, Harm Reduction, and Fire Safety with the Peter McVerry Trust. In conjunction with this, Tusla/HSE accredited certification in the protection of children was gained, entitled 'Introduction to Children First'.

Several months experience working in one of the leading high-end steakhouse restaurants in Chicago.Responsibilities included:* Greeting and seating guests with first-class customer service* Making reservations and phone calls to clients* Assisting floor members with other tasks such as preparing tables*Fulfilling barback duties such as preparing necessary bar items and restocking supplies*Assisted bartenders with day-to-day tasks including attending and greeting clients

Six to twelve months voluntary experience supporting elderly individuals to use their electronic devices, such as iPhones, iPads etc.Engaged in this activity during the COVID-19 pandemic. Tutored individuals at various skill levels to help them stay connected during periods of social isolation.