Ben Quek Email & Phone Number

Singapore

Singapore

Singapore

• Serve as the point of contact for the customer, expand client relationships, ensure OpenText services delivery meet customer expectations, and accountable for customer implementation, including architecture design, maintenance and budgeting.• Assess project risk, define scope and lead engagement planning and budgeting, prepare proposal, SOW and pricing. • Participate in internal operational issues related to specific engagements, including billings, expenses, staffing, utilization management, among other client facing activities.• Work closely with Sales Team to educate customers on OpenText's services and solutions - this includes conference calls, site visits, presentations, technical evaluations, proposals, and follow up on all customer related issues.

Singapore

Responsible for leading and managing the end-to-end project encompassing the entire deliver service lifecycle (Initiate, plan, execute, monitor & control and close).

Singapore

Collaborated with external customer/partner and internal team to provide pre/post sales activities include discovery workshop, gap analysis, solution design, proof of concept, implementation and training.Field experiences with the products include Metastorm BPM, Capture Center, Content Server, Execute360, Process360, Case360, managerView, Provision BPA and StreamServe.

Singapore

Lead a team to implement continuous improvement in various internal systems to cater for the needs of customer and response to rapidly changing business environment. Work out annual strategic planning, resource allocation and project schedule. Exploration and evaluation of new processes and technologies to increase work efficiency and reduce operation cost.

Mba, Business Administration And Management, General

Bsc Of Computer Science