As a Human Resources Manager, I lead and execute a company's HR department for all personnel, including administrative and in-the-field employees. I have more than 20 years of experience in people and operations management, supporting retail and hospitality sectors with human resources, strategic planning, and aligning employees to business objectives. My core competencies include coaching and training, workforce planning, recruiting and retention, employee relations, performance management, succession planning, onboarding and orientation, policy and process development, and promoting a positive culture. I am passionate about improving employee satisfaction, productivity, and performance, as well as developing talent and leadership potential. I hold a Master's degree in Business Administration with a concentration in Human Resources, and I am certified in Serve Safe, Food Cost, and Food Manager.