Ben White Email & Phone Number

Kansas City, Mo, Us

Lake Forest, Illinois, Us

Created the talent acquisition and development strategy for the Global Supply Chain (GSC) organization. Designed the Supply Chain Rotational Development Program (SCRDP), a 3-year program for early-in-career professionals to learn end-to-end supply chain roles and develop leadership skills. This program has become the primary talent pipeline for supply chain teams in the company.Developed and implemented the strategic roadmap to ingrain a continuous improvement culture in the supply chain organization.

Lake Forest, Illinois, Us

Led the start-up of the Regional Office development program. Responsible for identifying, recruiting and developing future, broad thinking, supply chain leaders at Grainger. Created continuous improvement flywheels to improve service and reduce cost: • Package Lab: To test product packaging, improve DC handling processes, and drive discussions with suppliers to improve packaging materials to reduce waste in the end-to-end value chain • Market Metrics: Suite of supply chain metrics designed to identify service gaps proactively and allow the supply chain organization to implement countermeasures to improve service without customers notifying the organization.Responsible for managing and placing talent across the business, leading to multiple team members promoted to next level upon completion of their rotations.

Lake Forest, Illinois, Us

Drive operational excellence in Grainger's North American distribution center network through continuous improvement projects.Identify, design and implement processes to improve the customer experience by reducing damaged shipments, improving order accuracy and increasing on-time delivery.Hold teams accountable to process discipline in distribution center operations in the U.S., Canada and Mexico.Develop new fulfillment capabilities to meet changing customer needs while reducing cost to the overall business.Work cross functionally with the Sales, Transportation, Contact Centers and other supply chain teams to develop order fulfillment solutions which are relevant to Grainger’s customers.

Lake Forest, Illinois, Us

Led project to improve the supply chain into Grainger's Latin American business units in Costa Rica, Dominican Republic, Panama, Peru, and Puerto Rico resulting in an improvement in shipment accuracy from ~96% to greater than 99.8%.Led project to change production planning strategy in the Greenville, SC distribution center resulting in savings of $600,000 per year.Developed processes across the DC Network and Branch Network to improve customer experience in the Latin American market.Developed team member performance metrics for the Export Department to measure team effectiveness.Identified constraints in the outbound operation impacting performance and developed appropriate countermeasures.

Lake Forest, Illinois, Us

Provided subject matter expertise to ensure business units acted in compliance with applicable US import and export regulations.Led working groups worldwide to drive expansion of Grainger's global trade business objectives.Provided leadership, support and technical expertise to the Global Trade Compliance Specialists.Developed and implemented training modules for the global organization.

Overland Park, Kansas, Us

Held multiple positions in supply chain operations which culminated in the Global Compliance Manager role. Responsible for developing and enforcing and import & export compliance program in both the U.S. and Global business units. Verified the organization was compliant with various regulatory schemes including the International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), U.S. Customs, and the Office of Foreign Assets Control (OFAC). Lead post-acquisition due diligence work to identify opportunities to improve business operations in acquired organizations.

Master Of Business Administration (Mba), Global Business

Bachelor, Public Administration