Engineering Manager
Current
Nov 2022 - Present
AeroLeads people directory · profile
Ben Riser Email & Phone Number
Engineering Manager
at
Zendesk
2 work emails found
@zendesk.com
1 phone found area 415
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Who is Ben Riser? Overview
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Quick answer
Ben Riser is listed as Engineering Manager at Zendesk, based in Brooklyn, Wisconsin, United States. AeroLeads shows a work email signal at zendesk.com, phone signal with area code 415, and a matched LinkedIn profile for Ben Riser.
Ben Riser previously worked as Team Lead, Software Engineering at Zendesk and Senior Operations Center Engineer at Zendesk. Ben Riser holds Bachelor'S Degree, Information Technology - Networks And Security from Globe University.
Company email context
Email format at Zendesk
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{first_initial}{last}@zendesk.com
89% confidence
AeroLeads found 2 current-domain work email signals for Ben Riser. Compare company email patterns before reaching out.
Profile bio
About Ben Riser
I am an intelligent and quick learning individual with over 7 years of experience in the field. I have worked at scales ranging from individual machines to multi-thousand tenant cloud based systems. I have experience with a wide range of technologies including AWS, GCP, Kubernetes, Docker, Nginx, Elasticsearch and Kafka. Additional technologies will be listed in the skills section of my profile. I am very hard working and am able to work efficiently in fast paced individual or team based environment.
Listed skills include Customer Service, Voip, Email, Powerpoint, and 46 others.
Current workplace
Ben Riser's current company
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11 roles
Ben Riser work experience
A career timeline built from the work history available for this profile.
Team Lead, Software Engineering
Senior Operations Center Engineer
* Directly impact availability and performance of the Zendesk platform for the 90,000+ companies that we're proud to have as customers. * Provide cross organizational assistance to all Zendesk teams.* Monitor testing, status, and metric tools that report on activities across the Zendesk platform* Triage, troubleshoot, & correct server, service and network problems.* Work efficiently as a member of a global team consisting of multiple engineers and leadership members spanning multiple regions and timezones. * Partner with development teams and their dedicated operations/infrastructure engineers to implement solutions and updates to Zendesk infrastructure.* Design and implement solutions for high availability systems that monitor critical Zendesk infrastructure utilizing the AWS platform and services.* Train newly hired engineers on Zendesk systems, monitoring tools, and best practices.
Dec 2015 - Mar 2022
Network Operations Center Engineer
May 2015 - Dec 2015
Customer Advocate - Tier 2
Nov 2014 - May 2015
Customer Advocate - Tier 1
Jan 2014 - Nov 2014
It - Global Support Specialist
Provide global end user support for Promega utilized technologies.
Jun 2013 - Jan 2014
Network Analyst Intern
Analyze complex datasets and develop handling methodology and reporting methods.
Apr 2012 - Jun 2013
Library Assistant
Checked-in/out library materials, usage tracking on non-loan items, assisted patrons with questions regarding materials or assignments
Aug 2011 - Apr 2012
Oct 2010 - Apr 2012
Claims Processing Specialist
Helped customers throughout the claims process in a fast paced environment. Resolved customer problems and complaints in a timely and customer centered manner. Developed check-list to aid others in maintaining compliance with individual state insurance guidelines.
Jul 2008 - Aug 2010
2 education records
Ben Riser education
Bachelor'S Degree, Information Technology - Networks And Security
Globe University
Aas, It
Globe University
FAQ
Frequently asked questions about Ben Riser
Quick answers generated from the profile data available on this page.
What company does Ben Riser work for?
Ben Riser works for Zendesk.
What is Ben Riser's role at Zendesk?
Ben Riser is listed as Engineering Manager at Zendesk.
What is Ben Riser's email address?
AeroLeads has found 2 work email signals at @zendesk.com for Ben Riser at Zendesk.
What is Ben Riser's phone number?
AeroLeads has found 1 phone signal(s) with area code 415 for Ben Riser at Zendesk.
Where is Ben Riser based?
Ben Riser is based in Brooklyn, Wisconsin, United States while working with Zendesk.
What companies has Ben Riser worked for?
Ben Riser has worked for Zendesk, Promega, Tds Telecommunications Corp., Globe University, and Allstate.
How can I contact Ben Riser?
You can use AeroLeads to view verified contact signals for Ben Riser at Zendesk, including work email, phone, and LinkedIn data when available.
What schools did Ben Riser attend?
Ben Riser holds Bachelor'S Degree, Information Technology - Networks And Security from Globe University.
What skills is Ben Riser known for?
Ben Riser is listed with skills including Customer Service, Voip, Email, Powerpoint, Word, Windows 7, Windows Server 2008, and Microsoft Word.
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