Benjamin Roussin

Benjamin Roussin Email and Phone Number

Lead Technical Support Engineer @ Rauland
Rolling Meadows, IL, US
Benjamin Roussin's Location
Rolling Meadows, Illinois, United States, United States
Benjamin Roussin's Contact Details

Benjamin Roussin work email

Benjamin Roussin personal email

n/a
About Benjamin Roussin

I have graduated from Illinois State University with a major in Computer Science and a minor in physics. I worked for TATA Consultancy Services for over 5 years as a member of the application support engineer team for a major pharmacy client. I supported the move of file transformation from legacy systems to the cloud using webMethods technology. In that time my team went from supporting 50 interfaces to over 750 on multiple servers over 3 environments. When issues came up I would investigate data and connection issues based off of logs and debugging the code. I created SOP documents to explain processes for my team and worked on a script to speed up gathering the logs.

Benjamin Roussin's Current Company Details
Rauland

Rauland

View
Lead Technical Support Engineer
Rolling Meadows, IL, US
Benjamin Roussin Work Experience Details
  • Rauland
    Lead Technical Support Engineer
    Rauland
    Rolling Meadows, Il, Us
  • Tata Consultancy Services
    Production Support Engineer
    Tata Consultancy Services Mar 2019 - Aug 2024
    ● Supported project growth from 50 interfaces to over 750 interfaces across 20 servers in 3 environments.● Support operation of business-critical data transfers in retail and finance for a Fortune 500 pharmaceutical client.● Proficient in identifying and investigating issues within data files being transferred and transformed for flows such as purchase orders, pricing, sales, bank payment, payroll, and stock.● Resolve connection issues within data flow across multiple systems such… Show more ● Supported project growth from 50 interfaces to over 750 interfaces across 20 servers in 3 environments.● Support operation of business-critical data transfers in retail and finance for a Fortune 500 pharmaceutical client.● Proficient in identifying and investigating issues within data files being transferred and transformed for flows such as purchase orders, pricing, sales, bank payment, payroll, and stock.● Resolve connection issues within data flow across multiple systems such as SAP, Talend, ADR7, Azure cloud servers, and external businesses.● Trace through data transformation using the debugger to identify logic issues.● Develop, test, and deploy solutions to the production environment according to the software development life cycle.● Utilize Remedy and JIRA to manage and resolve business requests and changes efficiently.● Proactively monitor data transaction dashboards and emails to swiftly identify and address issues.● Provide a comprehensive analysis on logs after extraction from PuTTY and my webMethods.● Trained new team members in interface flows and created SOPs.● Speed up daily tasks by writing shell scripts.● Identify ways to correct data discrepancies within files and XML.● Maintained High client satisfaction Show less
  • Illinois State University
    Tutor And Debugger
    Illinois State University Jan 2018 - Dec 2018
    Bloomington/Normal, Illinois Area
    ● Help students understand concepts from Java from IT 168 Introduction to Java, IT 178 Computer Application Programming, and IT 179 Introduction to Data Structures. ● Provided invaluable assistance to students in debugging their Java code, fostering a deeper understanding of programming concepts. ● Offered guidance and support without giving away solutions, promoting critical thinking and problem-solving skills.
  • Illinois State University
    Teaching Assistant
    Illinois State University Oct 2016 - Dec 2017
    Bloomington/Normal, Illinois Area
    ● Facilitated lab sessions for IT 168 Introduction to Java course.● Answer questions about understanding concepts, logic, debugging, and syntax as students learned Java

Benjamin Roussin Education Details

Frequently Asked Questions about Benjamin Roussin

What company does Benjamin Roussin work for?

Benjamin Roussin works for Rauland

What is Benjamin Roussin's role at the current company?

Benjamin Roussin's current role is Lead Technical Support Engineer.

What is Benjamin Roussin's email address?

Benjamin Roussin's email address is be****@****tcs.com

What schools did Benjamin Roussin attend?

Benjamin Roussin attended Illinois State University.

Not the Benjamin Roussin you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.