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Ben Rowland is listed as Hospital Success Lead @ MedApps | Agile, Change Management at MedApps, a with 15 employees, based in Darwin, Northern Territory, Australia. AeroLeads shows a matched LinkedIn profile for Ben Rowland.
Ben Rowland previously worked as Hospital Success Lead at Medapps and Hospital Success Manager at Medapps. Ben Rowland holds Bachelor Of Business, Marketing from Rmit University.
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MedApps is a digital health company that aims to improve clinical safety, well-being, and engagement while streamlining administrative processes. As a Hospital Success Lead, I have over three years of experience in managing the implementation and ongoing relationships across AUSNZ health districts.I am passionate about improving healthcare through innovation and collaboration, and I have led and worked on impactful projects such as redesigning the onboarding and orientation program for 85+ hospitals and launching pilot programs for the digitisation of the new prevocational framework.- Designing and facilitating consultation strategies- Developing and maintaining key accounts- Leading and collaborating with executive leads and project stakeholders- Sharing customer insights to shape the product and business strategy.
Listed skills include Customer Service, Marketing Strategy, Communication, Sales, and 15 others.
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Melbourne, Victoria, Australia
Successful implementation and strong ongoing relationships of our SaaS solutions across AUSNZ health districts. - Leading software integrations and maintaining customer satisfaction.- Distilling customer insights to enhance CX and business strategy.- Improving internal processes using SaaS products.- Collaborating to deliver impactful product and workflow changes.- Managing customer support issues & Intercom help centre
Melbourne, Victoria, Australia
- Successful implementation and strong ongoing relationships of our SaaS solutions across AUSNZ health districts. - Redesigned & implemented clinician onboarding & orientation program for 60 hospitals - Developing and managing relationships across 30 hospitals to improve product use (+30% YOY)
Melbourne, Victoria, Australia
Understand the health landscape market, identify & win digital health sales:• I designed a consultation strategy to streamline the identification of winning ideas with clients using design thinking and workshop facilitation.• Key account management of National Ageing Research Institute (NARI), Murdoch Children's Research Institute (MCRI), managing several projects and identifying new opportunities through grants.
Melbourne, Victoria, Australia
An educational tool to explain chromosomal conditions & assist parents in understanding which antenatal screening tests are available for each condition.• Working with leading professors at the Murdoch Children's Research Institute, I developed an interactive education tool to help parents better understand chromosomal conditions and prenatal screening tests. • To overcome budget constraints, I conducted user-testing in my own time to provide critical insights to shape the product. • The customer valued my leadership and was able understand the ‘voice of the user’ when engaging in user centered design. This was pivotal in ensuring complex, overly detailed medical language was converted to simple and accessible information for new parents, which greatly improved a key business outcome.
Melbourne, Australia
• I lead cross-platform development teams and coordinated project partners (Holmesglen TAFE & Swinburne University) to develop a virtual reality (VR) platform & four interactive learning videos. • My detail-oriented approach supported the publication of research involving a cohort of 675 students. • Results showed increased active participation rates of simulation-based training compared to traditional methods from 15% to 95% and reduced ongoing costs of simulation training by 75%• Creating a Visual decision templates significantly reduced the complexity for educators, to develop learning modules saving ~ 25 - 35% time on each module.
Melbourne, Australia
Generating sales and across all of Pro Bono Australia’s digital products and services by managing key relationships in both the corporate, and not for profit sector and DBM.Key Responsibilities include:- Build, maintain and develop customer relationships with key decision makers through digital, direct and networking media- Product and service development- Utilising CRM and data analytics for business intelligence and decision making- Contribution to the creation and implementation of team-wide business development & sales strategies, plans and procedures
Cheltenham, Victoria, Australia
Employed by Merit Medical with the primary objective to self manage the analysis, cleaning and updating of the Australian customer database. Requirements:+ Self managing the development, tracking and implementation of multiple projects to achieve the key objective+ Understanding the requirements of key stakeholders and managing a tactical approach to key relationships+ Learn and understand the mysterious ways of the Australian public and private hospital invoicing systemsWins:+ The project lead to the recovery of over $400,000 while preventing future revenue leakage from occurring.+ Project delivery was ahead of schedule though learned strategy and bulk data gathering+ Updating 1000 business accounts
Royal Childrens Hospital
+ Driven from excellent customer service and a dedication to only serving the fines quality products we drove our weekly customer base from zero to 750 in under 6 months of operation+ Contributed to business development & sales strategies, plans and procedures + Developing core product and service offerings+ Preparing and delivering quality brewed specialty coffee and chocolate+ Managing and sourcing suppliers+ basic book keeping and cash management
Melbourne, Australia
+ Operation and cash management+ Managing the transition of coffee suppliers to specialty coffee+ Preparing and delivering quality brewed specialty coffee and chocolate+ Improving customer relationships
Melbourne, Australia
+ Increased our weekly customer base from zero to 900 in under 6 months of operation+ Excellent customer service and a dedication to only serving the finest quality products+ Development of CRM system, products and service standards
Melbourne, Australia
+ Prioritization of orders, management and distribution of stock Australia wide+ High product knowledge of Machines, grinders and coffee to drive sales within retail outlet for both home and commercial use+ Delivery of specialty coffee
Other employees you can reach at medapps.com.au. View company contacts for 15 employees →
Major - Marketing - Project management - IT - Retail management - Strategic marketing
+ Folio of the year + Short listed for student of the year + Silver Award AIPP
Quick answers generated from the profile data available on this page.
Ben Rowland works for MedApps.
Ben Rowland is listed as Hospital Success Lead @ MedApps | Agile, Change Management at MedApps.
Ben Rowland is based in Darwin, Northern Territory, Australia while working with MedApps.
Ben Rowland has worked for Medapps, Curve Tomorrow, Pro Bono Australia, Merit Medical Systems, Inc., and Little Vine Pop Up.
Ben Rowland's colleagues at MedApps include Dan Graham, Nina Reweti, and Rob Pearlman.
You can use AeroLeads to view verified contact signals for Ben Rowland at MedApps, including work email, phone, and LinkedIn data when available.
Ben Rowland holds Bachelor Of Business, Marketing from Rmit University.
Ben Rowland is listed with skills including Customer Service, Marketing Strategy, Communication, Sales, Relationship Management, Product Development, Business Developement, and Project Management.
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