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Ben S. Email & Phone Number

Associate Director for Customer Experience at Johnson County Library
Location: Kansas City Metropolitan Area, United States 8 work roles 5 schools
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Current company
Role
Associate Director for Customer Experience
Location
Kansas City Metropolitan Area, United States
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Who is Ben S.? Overview

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Ben S. is listed as Associate Director for Customer Experience at Johnson County Library, a with 225 employees, based in Kansas City Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Ben S..

Ben S. previously worked as IHG Academy Management Intern at Intercontinental Hotels Group (Ihg®) and Hiring Our Heroes Military Fellow Ops/Area Manager at Amazon. Ben S. holds Master'S Degree, Military Operational Art And Science/Studies from U.S. Army Command And General Staff College.

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Johnson County Library

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Profile bio

About Ben S.

Experienced Senior Manager/Director Of Operations with a demonstrated history of working in various functions in multiple countries. Skilled in Multicultural diversity, Government, Engagement, Team Building, Project Management, and Human Resources. Proven professional with a Master's degree that is excited to help individuals and companies realize their full potential while remaining actively involved in volunteer work for the community.

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Ben S.'s current company

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Johnson County Library
Johnson County Library
Associate Director for Customer Experience
united states
Website
Employees
225
AeroLeads page
8 roles · 41 years

Ben S. work experience

A career timeline built from the work history available for this profile.

Associate Director For Customer Experience

Current

Overland Park. Ks

May 2018 - Present

Hiring Our Heroes Military Fellow Ops/Area Manager

Edgerton, Ks

Selected for and actively participated in the Hiring Our Heroes Corporate Fellowship Program with Amazon as an Operations/Area Manager in a non-sort Fulfillment Center.

Aug 2017 - Nov 2017

Deputy Director, Special Operations Education,Senior Operations Director (Civilian Job Equivalent)

Us Army Command And General Staff College, Ft. Leavenworth, Ks

Deputy Director for the SOF Education Department at the US Army Command and General Staff College which teaches 1,300 post-graduate students annually at the Major or field grade level including over 100 international officers. • Supervised and provided leadership direction for seven Instructors to ensure the delivery of the highest quality instruction for over 1,300 students, including more than 100 international officers, each academic year. • Optimized educational impact by developing the Special Operations Forces curriculum including coordination of internal/external resources and guest speakers; fulfilled Instructor roles at satellite locations. • Deployed for a 9-month assignment as Division Chief for the United Nations Multidimensional Stabilization Mission in West Africa consisting of senior-level international UN staff, three battalions, special operations task force, and four tactical units with 3,300+ personnel representing 50 countries. - Led the planning and execution of civil/military operations in the UN’s most dangerous environment; received Force Commander’s Award. - Served as Acting Chief of Staff and reorganized offices for improved efficiency for operations, support, and administration groups. - Mentored the section Operations Officer who won the 2016 Gender Equality Advocate of the Year award for all UN Peacekeeping Operations. - Spearheaded several successful development projects in coordination with Chinese, Dutch, Bangladeshi, Nigerien, Senegalese, Cambodian, Egyptian, and German contingents.

Aug 2015 - Nov 2017

Commander, 80Th Civil Affairs Battalion, Senior Operations Director (Civilian Job Equivalent)

Ft. Bliss, Tx

Directed all aspects of operations including equipping, training, health, morale, discipline, and quality of life for 230 personnel that involved additional leadership role for coordinating with U.S. European Command to execute strategies. • Earned recognition for starting this new unit and leading the alignment with teams in five countries while traveling extensively to collaborate with leaders to ensure strategic planning and execution of key initiatives. • Optimized use of resources through effective management and prioritization of the $500,000 operations & maintenance budget, while maintaining accountability for more than $30 Million of equipment. • Achieved success by developing commanders/soldiers through coaching, counseling, and mentoring. • Built robust inter-agency partnerships incorporating US Border Patrol, local government, and US Department of State

Jun 2013 - Jun 2015

Arsof Lno To Army Hrc, Human Resources Manager (Civilian Job Equivalent)

Us Army Human Resources Command

Ft Knox, Ky

Provided a diverse range of human resource functions to support the career management and assignments for 300-700 officers including policy/procedure compliance and coordinating professional development/education opportunities. • While operating with a shortage of personnel within the Army’s most in-demand branch, successfully analyzed and executed the placement of personnel in appropriate positions by matching strengths with specific assignments based on dynamic operational requirements worldwide. • Served as a key leader in anchoring branches during massive personnel turnover, moved entire department acros country due to base realignment, and served as an Interim Branch Chief while simultaneously performing regular HR manager job responsibilities with no degradation to customer service. • Built a reputation among senior leadership members as a “go to” resource, subject matter expert, and trusted advisor for resolving complex HR issues and providing insight on complex policies, regulations, and laws. • Earned Meritorious Service Award during this time for contributions to the U.S. Army Human Resources Command.

May 2009 - Jun 2013

Brigade Executive Officer, Senior Director (Civilian Job Equivalent)

Us Army Special Operations Command

Fort Bragg, Nc

Led the management efforts responsible for operating, integrating, and supervising the support center consisting of logistical, personnel, legal, medical, and maintenance sections. Responsible for daily operations, maintenance & logistical readiness, and budget administration. • Spearheaded the establishment of a new battalion within six months from mostly new personnel with little or no staff experience while inhibited by a shortage of personnel, equipment, and facilities during constantly changing demands and mission support requirements. • Surpassed expansion efforts while prioritizing requirements for each mission and was successful in achieving goals for 10 deployments within budget expectations and resolving issues with lack of equipment and training resources. • Optimized utilization of resources by strategically managing and administering an $18 Million budget and ensuring the critical support of operations in 23 different countries. • Expanded the organization’s footprint from 16 to 26 facilities by identifying, planning, obtaining validation for, and executing more than $3 Million worth of previously unfunded requirements.

May 2008 - May 2009

Us Army Enlisted, Non-Commissioned Officer, And Commissioned Officer

Us Army

Various

Private through Lieutenant Colonel ranks in Infantry, Quartermaster, and Civil Affairs branches, mostly active duty US Army and some Army National Guard

1986 - May 2009
Team & coworkers

Colleagues at Johnson County Library

Other employees you can reach at jocolibrary.org. View company contacts for 225 employees →

5 education records

Ben S. education

Education record

Adair-Casey Hs
FAQ

Frequently asked questions about Ben S.

Quick answers generated from the profile data available on this page.

What company does Ben S. work for?

Ben S. works for Johnson County Library.

What is Ben S.'s role at Johnson County Library?

Ben S. is listed as Associate Director for Customer Experience at Johnson County Library.

Where is Ben S. based?

Ben S. is based in Kansas City Metropolitan Area, United States while working with Johnson County Library.

What companies has Ben S. worked for?

Ben S. has worked for Johnson County Library, Intercontinental Hotels Group (Ihg®), Amazon, Us Army, and Us Army Human Resources Command.

Who are Ben S.'s colleagues at Johnson County Library?

Ben S.'s colleagues at Johnson County Library include Tami Thomas, Mike Luke, Mary Brown, Barbara Grigsby, and Patti Combs.

How can I contact Ben S.?

You can use AeroLeads to view verified contact signals for Ben S. at Johnson County Library, including work email, phone, and LinkedIn data when available.

What schools did Ben S. attend?

Ben S. holds Master'S Degree, Military Operational Art And Science/Studies from U.S. Army Command And General Staff College.

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