Ben Sargison Email & Phone Number

London, Gb

London, England, United Kingdom

Driving sales growth, delivering exceptional customer satisfaction, and leading improvement initiatives to reduce implementation timelines and costs, while expanding the partner ecosystem.

London, United Kingdom

London, United Kingdom

Trusted advisor to healthcare organisations in large-scale transformation projects, leading requirements gathering, scoping, and solution design. Demonstrated capability of professional services organisation to lead the customer. Positioned the right people, processes, and technology to achieve large-scale implementation/migration targets. Partnered closely with implementation SMEs to ensure the technical accuracy and comprehensiveness of scope offerings.

London, United Kingdom

Led and managed dynamic, multi-disciplinary teams of up to 60 people, to deliver complex clinical solutions to NHS and European healthcare organisations. Proven ability to manage resource planning and assignments to support 10+ concurrent enterprise and nationwide programmes of work. Ensured efficient resource utilisation, meet budgets and financial targets. Provide trusted expertise on services and implementation to Sales and Customer Value organisations. Consistently met or exceeded billable utilisation targets, averaging 80%+ utilisation.

London, United Kingdom

Managed a professional services implementation team of 10 to support strategic Laboratory Information Management Systems (LIMS) implementations into the NHS and Middle East customers. Lead Architect responsible for LIMS implementations, providing subject matter expert support across the Laboratory practice for the UK. Supported strategic laboratory sales opportunities and demonstrated solution functionalities. Developed associates through coaching and performance reviews to help them achieve their goals and develop their skills.

London, United Kingdom

Skilled and experienced LIMS and EPR implementation specialist with a deep understanding of the NHS and Middle East healthcare settings. Served as a knowledge lead, assisted customers in making informed design decisions, identified process improvement opportunities, and supported the sales process with accurate quoting of contractual scope and hours.

Provided front-line IT operations support for business-critical payments and ATM systems. Investigated and resolved high-priority incidents, emphasising initiative-taking contributions for process improvement. Delivered automation project for routine maintenance and status tasks to increase efficiency and reduce opportunity for error, ultimately adopted by all shift teams.

Technical support and infrastructure specialist with experience in test computer networks, fault fixing, project testing support, server and PC asset management, and code deployment on Windows 2003 virtual servers. Proven ability to coordinate delivery of test environments to meet multiple project requirements, calculate and distribute monthly project overhead charges, contribute to the development and implementation of asset management systems, and devise and deliver training manuals and training activities.