- Effectively communicate with clients in a high-volume international call center- Accurately generate workplace ethics reports while simultaneously coordinating customer service oriented interactions, best practice writing specifications, and efficient productivity standards- Work with team of fellow CSs to meet performance goals and fulfill client expectations

- Shoot, import, log, file, and edit client projects and event footage using Final Cut Pro- Assists production with set design, placement/removal of lights cameras and sound equipment, and location management and cleanup - Camera Operator and Web-cast Coordinator for Drumstrong, an annual charity event broadcast live online 2009-2014

- Experience on a wide range of productions, in a variety of different departments- Promptly and efficiently fulfill the needs of the crew during all phases of production- A short list of credits include the feature film Paper Towns, TV series Homeland, TV movie Saving Westbrook High, commercial Dale Call, and documentary Rumbula’s Echo

- Responsible for contract generation and administration for over 200 cast members in accordance with HBO policies, legal requirements, and SAG regulations- Prepared and processed onboarding paperwork for all cast members- Maintained digital and hard copy records of all cast paperwork for the duration of the production- Assisted production and crew with any and all needs as they arose

- Filmed High Definition television show SportsWeek with Lavar Arrington for broadcast- Filmed and edited full segments of television show NewsPlus for broadcast- Filmed live events and interviews with politicians and sports figures- Assisted with transportation, set up, and breakdown of lights, cameras and sound equipment for various productions

- Maintained and secured records in accordance with the firm’s policies, including coordinating the storage and retrieval of off-site records, and maintaining a catalog of all records and their location- Managed office supply inventory and mail distribution- Supported daily firm operations through equipment and resource management- Facilitated and assisted with equipment repairs and maintenance- Operated multi-phone switch board while assisting with reception coverage

- Responsible for store, team and product safety, as well as inventory management - Assisted with the apprehension and detainment of shoplifters and counterfeiters - Provided customer service in a fast paced environment - Responsible for the training of new security officers

- Gained experience as a Production Assistant- Imported, logged and filed video using Final Cut Pro- Assisted with set design and placement of lights, cameras and sound equipment- Performed administrative tasks- Accurately and efficiently fulfilled the needs of the Director and production crew during all phases of production- Camera Operator for a 36 hour charity event broadcast live online by streaming video

- Supervised security officers and duty posts-In charge of facility security, including building inspections and regulation of public access- Driver for University student shuttle- Promoted to supervisor ahead of contemporaries

- Completed administrative tasks as requested by law firm personnel- Prepared, delivered and received mail- Organized and distributed files