Ben Scheffler work email
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Ben Scheffler personal email
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I enjoy leading teams of technically and creative-minded people to success. Problem-solving lives at my core, as does the joy of interacting with others. Sit me down and let me teach you one-on-one, or put me in front of a room of strangers, I'm happy either way. Over the last 20+ years, I have worked in both start-up and corporate environments and have been lucky enough to be on the ride from one to the other. I've had the opportunity of doing everything from supporting clients as a senior technician, to training and demoing for enterprise clients, to leading multi-tiered teams of engineers as a senior manager. I love creating! From training programs to knowledge bases, team structure, to client documentation, applying creativity to business needs is where I succeed.
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Head Of L2 SupportThales Oct 2023 - PresentMeudon, Île-De-France, Fr -
Senior Manager - Escalation EngineeringTtec Apr 2020 - Apr 2023Greenwood Village, Colorado, UsManaging both Level 1 and Level 2 teams of engineers supporting TTEC public sector FedRAMP CX environments and applications including Cisco UCCE, CUIC, WxCCE, Finesse, Jabber, ServiceNOW, Verint, Calabrio, Genesys, SQL, Acqueon, Nuance -
L1 Engineer Team ManagerTtec Sep 2019 - Apr 2020Greenwood Village, Colorado, Us -
Team ManagerSiemens Jun 2008 - Nov 2018Munich, DeManaged a team of 25, including; 2 team supervisors, technicians, coordinators, QA manager and a software developer. Supporting 20+ Enterprise clients in a SaaS environment utilizing Zendesk integration. -
Test Engineering TechApplied Materials 2007 - 2008Santa Clara, Ca, UsVia Adecco - Clean room test fixture maintenance and calibrated asset management. -
Desktop Support SpecialistApplied Materials 2006 - 2007Santa Clara, Ca, UsVia TAOS. Desktop support for 2 buildings in Applied Materials Austin, TX campus.
Ben Scheffler Skills
Ben Scheffler Education Details
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Mediatech Institute-AustinRecording Arts
Frequently Asked Questions about Ben Scheffler
What company does Ben Scheffler work for?
Ben Scheffler works for Thales
What is Ben Scheffler's role at the current company?
Ben Scheffler's current role is Senior Manager.
What is Ben Scheffler's email address?
Ben Scheffler's email address is ax****@****ail.com
What schools did Ben Scheffler attend?
Ben Scheffler attended Mediatech Institute-Austin.
What skills is Ben Scheffler known for?
Ben Scheffler has skills like Linux, Testing, Product Development, Software Engineering, Energy Management, Troubleshooting, Test Engineering, Tcp/ip, Wireless, Electronics, Program Management, Engineering.
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