Ben Scheffler

Ben Scheffler Email and Phone Number

Senior Manager @ Thales
Ben Scheffler's Location
Austin, Texas, United States, United States
Ben Scheffler's Contact Details

Ben Scheffler personal email

About Ben Scheffler

I enjoy leading teams of technically and creative-minded people to success. Problem-solving lives at my core, as does the joy of interacting with others. Sit me down and let me teach you one-on-one, or put me in front of a room of strangers, I'm happy either way. Over the last 20+ years, I have worked in both start-up and corporate environments and have been lucky enough to be on the ride from one to the other. I've had the opportunity of doing everything from supporting clients as a senior technician, to training and demoing for enterprise clients, to leading multi-tiered teams of engineers as a senior manager. I love creating! From training programs to knowledge bases, team structure, to client documentation, applying creativity to business needs is where I succeed.

Ben Scheffler's Current Company Details
Thales

Thales

View
Senior Manager
Ben Scheffler Work Experience Details
  • Thales
    Head Of L2 Support
    Thales Oct 2023 - Present
    Meudon, Île-De-France, Fr
  • Ttec
    Senior Manager - Escalation Engineering
    Ttec Apr 2020 - Apr 2023
    Greenwood Village, Colorado, Us
    Managing both Level 1 and Level 2 teams of engineers supporting TTEC public sector FedRAMP CX environments and applications including Cisco UCCE, CUIC, WxCCE, Finesse, Jabber, ServiceNOW, Verint, Calabrio, Genesys, SQL, Acqueon, Nuance
  • Ttec
    L1 Engineer Team Manager
    Ttec Sep 2019 - Apr 2020
    Greenwood Village, Colorado, Us
  • Siemens
    Team Manager
    Siemens Jun 2008 - Nov 2018
    Munich, De
    Managed a team of 25, including; 2 team supervisors, technicians, coordinators, QA manager and a software developer. Supporting 20+ Enterprise clients in a SaaS environment utilizing Zendesk integration.
  • Applied Materials
    Test Engineering Tech
    Applied Materials 2007 - 2008
    Santa Clara, Ca, Us
    Via Adecco - Clean room test fixture maintenance and calibrated asset management.
  • Applied Materials
    Desktop Support Specialist
    Applied Materials 2006 - 2007
    Santa Clara, Ca, Us
    Via TAOS. Desktop support for 2 buildings in Applied Materials Austin, TX campus.

Ben Scheffler Skills

Linux Testing Product Development Software Engineering Energy Management Troubleshooting Test Engineering Tcp/ip Wireless Electronics Program Management Engineering Test Equipment Process Improvement Embedded Systems Java Software Development

Ben Scheffler Education Details

  • Mediatech Institute-Austin
    Mediatech Institute-Austin
    Recording Arts

Frequently Asked Questions about Ben Scheffler

What company does Ben Scheffler work for?

Ben Scheffler works for Thales

What is Ben Scheffler's role at the current company?

Ben Scheffler's current role is Senior Manager.

What is Ben Scheffler's email address?

Ben Scheffler's email address is ax****@****ail.com

What schools did Ben Scheffler attend?

Ben Scheffler attended Mediatech Institute-Austin.

What skills is Ben Scheffler known for?

Ben Scheffler has skills like Linux, Testing, Product Development, Software Engineering, Energy Management, Troubleshooting, Test Engineering, Tcp/ip, Wireless, Electronics, Program Management, Engineering.

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