Ben Schell Email & Phone Number

Texas, United States

Weatherford, Texas, United States

• Advanced from entry level lube technician to shop foreman in my first 3 months• Multi tasked and functioned as the shop foreman, overseeing 7 other professionals, while also working as a technician• Maintained high customer service reviews by building an environment focused on quality and speed• Improved the workspace to increase the flow of cars in and out• Achieved average wait time of 45 minutes for oil change, tire rotation and other multi-point inspections.• Recruit and train new employees• Examine and diagnose vehicles• Develop, communicate and manage employee schedules.• Provide feedback and discipline as needed to ensure employees are compliant, safe and meeting set expectations.• Assists in repair, construction, maintenance or other tasks involved in client work orders.• Meet with customers to understand their concerns and diagnose potential problems• Inspects and cleans shop equipment.• Repairs equipment and machinery, as necessary.• Orders supplies for the shop.• Operates shop machinery such as forklifts or manufacturing equipment.• Ensures that shop area is clean, organized, and safe for all employees

Weatherford, Texas, United States

• Assisted the Store Manager with supervising, training and developing store employees• Assumed responsibility for store operation and commercial department on assigned shifts• Assisted with management of the Commercial and Hub Departments, to ensure commercial accounts and stores are serviced and deliveries are made as promised• Delegated and ensured store merchandising tasks are completed in a timely manner• Operated cash registers and follows established cash managing duties, including deposits, petty cash and lane accountability• Ensured all company policies, and loss prevention procedures are followed• Utilizes ZNET to help customers locate merchandise or find suitable alternatives• Maintains a safe working environment while ensuring employees are implementing those practices including PPE • Maintains sales productivity, store appearance and merchandising standards• Conducted and reviews all opening and closing procedures• Managed emergency situations and conduct proper emergency procedures• Provided feedback regarding employee’s performance to the store manager• Assisted with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment• Addressed customer concerns and resolves them with a goal of turning a complaint into a compliment• Processed returns and effectively manages inventory