Ben Schuler Email and Phone Number

• Manage, design, and implement retail networks for over 18,000 corporate- and franchise-owned restaurants.• Engineer fully Azure-hosted retail network infrastructure with segmented PCI and non-PCI traffic, including deployment of VMs, virtual firewalls, collectors, authenticators, analyzers, monitoring solutions, and critical-node VPNs.• Utilize and maintain very large Fortinet (FortiGate, FortiManager, FortiAnalyzer, & FortiAuthenticator) Cisco Meraki (MX, MS, MR, MG platforms), and CradlePoint NCM environments.• Collaborate with cybersecurity teams to ensure PCI compliance, including rigorous vetting of 3rd-party vendor equipment traffic and port requests in restaurants.• Block all incoming connections outside of IPsec tunnels to managed Azure data centers, allowing only explicitly permitted, encrypted traffic with IPS/IDS and source controls.• Manage multiple simultaneous projects with product teams and vendors through the QA, CAB, and network design standardization processes.• Regularly meet with major network hardware vendors and Managed Service Providers to review products and services. o Assess products with internal teams to determine suitability for company-wide needs. o Negotiate contracts and pricing. o Plan, design, and test deployments for brands in collaboration with internal teams, coordinating deployment schedules and communication with franchisees or corporate locations. o Utilize AI LLMs to create and review engineering and support team documentation.

● Work network change tickets with concern to SLA and resolve over email, phone or with onsite technicians or network administrators. Setup remote access to perform all changes remotely.● Manage sites with network engineers to implement new solutions and learn new security standards.● Secure site’s ingress with firewall rules; block all except allowed, traffic encryption, and VPN tunnels.● Secure site’s egress by configuring VLANs, limiting user access; block all but allowed, SNMP reporting and closely monitoring network traffic to spot trends and possible threats.● Configure SSIDs, load balancing, spanning tree, NAT rules and RADIUS through CLI or GUI.● Notate all changes with thorough and concise documentation and network maps.● Manage a variety of sites from fuel stations to hotels and conference centers with over 800 rooms.● Taking ownership of issues and projects is very important to me, not only seeing them through to completion but making sure that anyone can pick up where I left off and easily continue working.● Work with a variety of network hardware vendors implementing standard network practices; Cisco, Cisco Meraki, Nomadix, Ruckus, Ubiquity, Fortinet, Aruba, ICCN.

● Work at Hartsfield–Jackson Atlanta International Airport maintaining and expanding networks, workstations and devices used for ticketing, check in, and gate boarding functions.● Ensure secure and consistent uptime of network operations.● Work directly or remotely with airline agents to quickly resolve software or hardware issues.● Work with SITA to expand operations at the airport accommodating more customers and keep customers software up to date to meet ever changing needs of airport operations.

● Worked on a variety of movie and TV sets, preparing sets to be filmed in studio and on location.● Set up and took down electrical cabling and lighting for properly equipping sets for filming. ● Movies/TV: Ant-Man, Powers, Captain America: Civil War, Guardians of the Galaxy 2, Ride Along 2.

● Built and purchased computer hardware for individuals and small businesses. Configured hardware and software to fit client’s specific needs.● Deployed secure and redundant wire and wireless networks with security and redundancy in mind to fit budget of client.● Deployed cloud and network based backup solutions to ensure files are always available.● Diagnosed and repaired numerous client side problems with hardware and software testing.● Removed malware and viruses; set-up anti-virus/malware programs to reduce future occurrences.

● Collected and analyzed incident reports while working in a team environment.● Worked closely with my supervisor to adjust procedures and provide excellent customer service in a call center environment.

● Provided technical support, transaction data backup, and data entry for bank records. ● Responsible for daily transport of valuable bank notes from bank branches to data center.