Ben Schwarz

Ben Schwarz Email and Phone Number

Service and Solutions Manager @ BOMAG (GB) LIMITED
Stoke-on-Trent, GB
Ben Schwarz's Location
Stoke-On-Trent, England, United Kingdom, United Kingdom
About Ben Schwarz

Hi, my name is Benjamin Schwarz and I am an entrepreneurial-minded and performance-driven professional with extensive experience in aftersales, revenue growth, team management, and relationships management within the automotive industry. I have a proven ability to collaborate with management, while identifying, planning, developing, and implementing creative initiatives supporting future vision/needs. I am an articulate and refined communicator; proficient in forging and nurturing professional relationships with business management.I have proven expertise in developing and implementing robust processes, road maps, and plans to optimise working efficiency and business performance. I have demonstrated a history of success in identifying and securing lucrative opportunities, uniting advanced cross-functional business acumen with refined interpersonal skills to establish and cultivate internal and external relationships. I am highly skilled in aftersales development, merchandising & promotions, performance management, and business development. I excel at developing and implementing aftersales & services strategies to increase market share, build brand awareness, and produce profitable sales. I adept at building, leading, and motivating cross-functional teams determined to attain shared objectives and collective vision.I am Aftersales Management Professional who is driven by challenges, undeterred by obstacles, and committed to furthering standards of excellence. While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved!" Please feel free to contact me with any thoughts, comments, or questions about my work I'm always interested in making new professional acquaintances.

Ben Schwarz's Current Company Details
BOMAG (GB) LIMITED

Bomag (Gb) Limited

View
Service and Solutions Manager
Stoke-on-Trent, GB
Website:
bomag.co.uk
Employees:
37
Ben Schwarz Work Experience Details
  • Bomag (Gb) Limited
    Service And Solutions Manager
    Bomag (Gb) Limited
    Stoke-On-Trent, Gb
  • Bomag (Gb) Limited
    Services And Solutions Sales Manager
    Bomag (Gb) Limited Aug 2023 - Present
    United Kingdom
  • Jcb
    Commercial Manager Parts & Service Growth
    Jcb Feb 2022 - Aug 2023
    Uttoxeter, England, United Kingdom
    I oversee and manage all aspects of Parts and Service Pricing for one of the United Kingdom's most iconic brands, supporting my Sales and Dealer Colleagues to provide the industry's finest customer service.My responsibilities include global parts price management, ensuring both margin and growth targets are achieved in balance with providing competitive parts pricing, extending to subscription services such as extended warranties and service contracts. I aim to inspire my team to deliver the best possible service focusing on our customers' needs and requirements to achieve and exceed ambitious growth targets.
  • Jcb
    Commercial Manager Tco
    Jcb Mar 2018 - Feb 2022
    Rocester, Staffordshire, United Kingdom
    I oversee end-to-end facets surrounding transformation of JCB Aftersales Business Model with increasing subscription services by implementing robust global service contract portfolio and redesigning extended warranty portfolio. I improve long term parts sales with increase group revenue and profitability by leveraging packages while supervising regional parts sales team. I steer day-to-day functions involving excellent operational and P&L management for JCB's extended warranty portfolio, while meeting and exceeding set company expectations.• Improved existing manual forecasting methodology for extended warranty and defined new methodology.• Facilitated 416 dealer groups by Implementing and supporting menu pricing tool, resulting in 65K+ quotes to date.• Developed 2 new industry-specific warranty products for Agricultural Machines and Waste & Recycling Industry.
  • Man Truck & Bus Uk Ltd
    Aftersales Support Manager
    Man Truck & Bus Uk Ltd Sep 2017 - Feb 2018
    Swindon, United Kingdom
    I devised and deployed top-notch aftersales initiatives and programmes across central departments and MTBUK's wholly-owned and PCD dealer network as direct report to UK Aftersales Director for seamless workflow. I drove further digitalization by leveraging available technology in MTBUK's telematics solution to enhance productivity and work efficiency within set company compliance. I coordinated end-to-end in multiple campaigns and activities with MTB head office in Munich, Germany for smooth flow of operations.• Amplified customer retention, RVs, and market share by leading major fleet replacement programme of 1K+ units with high defect rates.• Increased parts penetrations in 5-year Vehicle Park through developing new effective sales channels including parts sub scription service.
  • Man Truck & Bus Uk Ltd
    National Sales Planning Manager
    Man Truck & Bus Uk Ltd Dec 2016 - Aug 2017
    Swindon, United Kingdom
    I oversaw overall aspects of sales planning team to enhance productivity and work efficiency. I delivered accurate reports to managing director to facilitate effective monthly and annual sales planning, stock planning, and robust supply chain management. I served as key liaison between sales planning team and SMMT for smooth flow of operations. I acted as key aftersales support manager by planning and executing national replacement scheme for euro 5 tractor units with target in excess of 1000 units.• Enhanced relationship with head office for smooth flow of operation.• Reduced large quantity of aging stock vehicles (1300 Trucks) through exceptional regional and national campaigns and sales incentives with collaboration of 4 sales director and regional sales team.
  • Man Truck & Bus Uk Ltd
    Man Support Business Development Manager
    Man Truck & Bus Uk Ltd Oct 2011 - Dec 2016
    Swindon, England, United Kingdom
    Oversaw all aspects of product and price management and administration of UK-wide portfolio of repair- and maintenance contracts. Represented the Support Department on external and internal conferences and worked closely with sales and finance departments to facility a consistent, inclusive and competitive offer in the market place.• Secure in excess £40M annual revenue with an operating profit of >10%• 30% growth in penetration rate on contracts for new trucks• Initiated a strategy and implementation plan to drive penetration rate for coach business from 0% to >90%
  • Man Truck & Bus Ag
    Head Of Team Repair And Maintenance Contracts
    Man Truck & Bus Ag Aug 2010 - Oct 2011
    Manage and develop R&M Product Portfolio, Pricing and Calculation Tools for service contracts worldwide
  • Man Truck & Bus Ag
    Product Manager R&M Contracts
    Man Truck & Bus Ag Aug 2008 - Aug 2010

Ben Schwarz Education Details

  • University Of Augsburg
    University Of Augsburg
    English Language And Literature, History
  • Josef Effner Gymnasium Dachau
    Josef Effner Gymnasium Dachau
    Mathematics, English, Biology And History

Frequently Asked Questions about Ben Schwarz

What company does Ben Schwarz work for?

Ben Schwarz works for Bomag (Gb) Limited

What is Ben Schwarz's role at the current company?

Ben Schwarz's current role is Service and Solutions Manager.

What schools did Ben Schwarz attend?

Ben Schwarz attended University Of Augsburg, Josef Effner Gymnasium Dachau.

Who are Ben Schwarz's colleagues?

Ben Schwarz's colleagues are Tamara Washington, Garry Miller, Tony Miscandlon, Richard Gibson, Christine Allsebrook, Dnyaneshwar Jagtap, Ross Bakewell.

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