Led the delivery of AI-based product solutions for trade reconciliations across CIB, driving the development of new functions, facilitating user training, and gathering feedback to ensure a user-friendly interface. Spearheaded the implementation of 3rd party vendor products, overseeing project planning, system rollout, and cross-department collaboration. Designed and implemented Alteryx workflows and Tableau dashboards to automate reporting, significantly improving MIS capabilities for stakeholders across Operations and Technology, decreasing project timelines by 20%.

Delivered critical analysis and MIS reporting for JP Morgan’s Brexit program, successfully opening and managing over 50% of the tens of thousands of accounts required for the program. Developed a semi-automated process to communicate updated information to clients, which was optimized into a fully automated solution in collaboration with Technology. Supported the transition of billions in assets for AIFMD regulations, providing key project management and stakeholder updates, and earning the CIB CAO Excellence Award. Led the transition of billions in UCITS assets, managing thousands of market accounts, receiving the JPM Going the Extra Mile Award for completing the project under tight deadlines. Implemented monthly reporting on Global Custody regulatory compliance, remediation reduced errors by 80% within 12 months through improved processes and controls. Provided UAT support for new system controls, ensuring risk mitigation and account visibility alignment, which resulted in enhanced system security for client accounts.