Responsible for all Business Support functions (Finance, IT, HR and Governance)Key achievements / responsibilities: -- Creation and delivery of long-term financial business planning aligned to organisational objectives, ensuring ongoing financial sustainability of the organisation. This included the re-focus of the business priorities and funding following the loss of major source of revenue- Improving focus on risk management for the organisation, including ownership of the organisational risk register, establishment of business continuity and disaster recovery plans to mitigate against key risks- Creation of IT Roadmap to prioritise key projects, ensuring IT function is fit for purpose, adequately resourced and is providing excellent level of support to the wider organisation. The roadmap identified the need to engage external support to upskill IT team to drive process improvements in Salesforce CRM system- Excellent support to Board and Committees, including currently leading on the recruitment of new Chair of the Board, including running the tender for the selection of external recruitment firm- Creating and implementing the People Strategy within the wider business plan, focusing on the importance of attracting, retaining and developing our people. Implementation of the plan has led to the re-launch of organisational values and creation of a diversity and inclusion action plan- Line management and development of team of 8 across Finance, IT, HR and Governance- ukactive Company Secretary

Key achievements and responsibilities: - - Responsibility for Finance, Licensing & HR functions, ensuring robustness, transparency & efficiency of processes leading to improved reliability of information produced for wider business. Examples of improvements include capability reviews of team, implementation of new performance management structure and system for the organisation, and outsourcing of payroll operation- Responsibility for scoping, tendering and implementation of Accounting Seed finance system & key project member of wider Salesforce CRM implementation, an investment of £0.5m for the organisation- Led re-negotiations of key commercial contract, PPL music license, re-securing £0.6m of annual profit for the organisation for an initial year and following further negotiations an additional 2 years- Completion of governance review to achieve Sport England Tier 3 accreditation for Sports Governance- Responsibility for audit planning and delivery, including leading tender for appointment of new auditor firm- Trusted advisor to Board and Committees, including leading on the reform of Finance Committee, including recruitment of non-executive Committee members to bring greater independence and financial experience- Ensuring appropriate governance practices are adopted across Board, Committees & wider organisation- Responsibility for managing relationships with key professional advisors including external auditors, tax advisors, bankers, financial advisors & insurance brokers- Responsibility for all office related issues, including lead on project to secure new premises in August 2019- Line management and development of team of 11 across Finance, Licensing & HR- ukactive Company Secretary

Key achievements: - Commercial modelling and scenario planning on long term staging & hospitality agreements for Aegon Championships (Queens), to provide insight to support decisions, leading to successful negotiations and continued long term success of tournament- Full ownership of budget and 5 year planning process including production of Board budget pack (including P&L analysis, Balance Sheet, Cash-flow, Headcount & Capex reporting)- Main point of contact for financial advice and insight to Finance Director & Executive team, including Chief Executive. Analysis produced was used to provide recommendations and inform key business decisions and support organisational strategyOther responsibilities: - Ownership and lead on production of LTA monthly Finance Report, and creation of Exec/Board dashboard report to analyse financial performance- Responsibility for managing LTA external audit process, including ensuring all appropriate controls are in place to deliver successful audit - Line management and development of team of 9, including 5 qualified accountants as direct reports

Key achievements: - Production of Tennis Foundation statutory accounts in line with Charities SORP (FRS 102) requirements. Management of external audit and presenting annual report for approval to Tennis Foundation Board- Key member of a range of project teams, alongside non-finance colleagues, to ensure effective financial governance and risk management is in place. Ensuring that financial management is used effectively in planning & decision making process. Key projects include Davis Cup Legacy programme, outsourcing of Coach Education providers, and delivery of Davis Cup events during successful campaign in 2015- Key member of Aegon Championships (Queens) tournament team. Lead on provision of financial support & analysis to the Tournament Director, including reporting on weekly ticket & hospitality sales, forecasting revenue and cost projections, P&L scenario planning & modelling, and responsibility for identifying significant risks and opportunities to budget- Lead on running quarterly “Finance for Non-Finance Business Managers” courses for colleagues and external coaches to improve financial awareness across the organisation & across wider British tennisOther responsibilities:- Business partner to a range of departments across the LTA, including Major Events, Commercial, Performance and Participation departments, & Tennis Foundation. Providing effective financial support, including full P&L month end reporting, analysis and support to Senior Executive and Tennis Foundation Board of Trustees- Line management and development of 2 qualified accountants- Analytical and modelling expertise for key grass court events and Davis Cup ties, including decision support on ticket pricing strategy & tracking to ensure profitability of events - Trusted to provide one on one financial induction to Tennis Foundation trustees, including high profile public figures, to build financial awareness with new trustees

Key achievements:- Production of store revenue commercial forecast model to highlight sales by store, week & commodity. Lead on discussions with area managers, senior finance and non-finance personnel. This included challenging area managers on base sales adjustments to forecasts/budget- Analytical support to Business development team, including providing information and recommendations for key decision making regarding opportunities for new stores / closure of non-profitable existing stores, including benchmarking to existing store network- Analytical support to central marketing team, including tracking of sales promotion profitability and redemption rates, to identify successes of individual promotions and inform strategy for wider promotions run across all travel storesOther responsibilities:- Full P&L month end reporting & analysis for Franchise businesses, amounting to £23m sales and £3m profit annually- Accurate production of forecasts, budgets and 3 year plan for New Business Development, including creation of P&L commercial forecasting model for new and complicated stores. This included challenging senior business development on sales & cost expectations which were to be included in forecasts/budget- Accurate and timely production of budget, forecasts and 3 year plan for Franchise businesses, including detailed explanations and justification for figures to senior finance and non-finance personnel- Cash-flow forecasting for Franchise businesses, including explanations for variances to forecast- Key member of Wholesale invoicing system project implementation, including design of system, reports, and all UAT testing- Development of invoicing controls, leading to additional £300k lost sales being re-cooped- Line management and development of 2 assistant accountants, and mentoring to graduate trainee

- Migration project lead for Virgin Mobile indirect cost accounting processes- Month end reporting for Virgin Mobile cost centres, including creation of reports & analysis for Retail Sales operational meetings