Ben Simon Email & Phone Number
@pymetrics.com
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Who is Ben Simon? Overview
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Ben Simon is listed as Account Director at Tastewise, a company with 51 employees, based in New York, New York, United States. AeroLeads shows a work email signal at pymetrics.com and a matched LinkedIn profile for Ben Simon.
Ben Simon previously worked as Customer Success Manager at Splash (Splashthat.Com) and Customer Success Manager at Pymetrics (Now Harver). Ben Simon holds Master'S Degree, Industrial And Organizational Psychology from Baruch College.
Email format at Tastewise
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AeroLeads found 1 current-domain work email signal for Ben Simon. Compare company email patterns before reaching out.
About Ben Simon
Hi, I'm Ben 🤝🏻I'm a People Scientist turned Customer Success Manager with 5+ years of client-facing experience supporting Enterprise Fortune 100 companies with the most innovative SaaS solutions. My full cycle CS background includes managing implementations, success planning, escalations, scaled CS, solutions, and Renewals, with achievements of 90%+ client retention and 103% average Net Revenue Retention (YTD metrics). I've always found myself passionate regarding the scientific workings of organizations, but when I discovered and entered the Customer Success space, I found a unique way to leverage my data/analytics background to leverage success for both my organizations and my clients.Most SaaS users or stakeholders have a general vision for how a new technology will help them meet their goals. However, most of these individuals struggle to accurately measure the impact and ROI that a tool brings to their tech stack. Data-driven decision making is extremely important, yet it is extremely easy to lean into biases. As Jim Barksdale put it, “If we have data, let’s look at data. If all we have are opinions, let’s go with mine.” My specialty is crafting success plans and measurable goals that align with Client KPI's, ensuring that they can always point (on their own) to the value that our tool/team is providing while also partnering to tackle challenges with equal parts empathy, thought leadership and collaboration. My passion for automation, benchmarking, and data-driven decision-making has not only led to successful renewed and expanded customer relationships, but also to optimized internal operations and processes. Fun Facts:I am an: 🏄♂️ avid surfer📚 book lover🏃 running enthusiast
Listed skills include Leadership, Social Media, Public Speaking, Client Relations, and 20 others.
Ben Simon's current company
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Ben Simon work experience
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Customer Success Manager
Current🔹 Own the renewal and expansion processes for a $2.3M Enterprise/Mid-Market book of business, averaging 103% Net Revenue Retention (NRR) achievement year to date with 90%+ logo retention.🔹 Contribute to our team's quarterly NRR goal, supporting colleagues in Scrums, retention calls, negotiations and strategy sessions, focusing on identifying creative.
Customer Success Manager
🔹 Manage 7+ enterprise level clients through solution design, test & go-live readiness, product trainings, and change management leading to successful contract renewals and expansions of $1M+🔹 Lead Quarterly Business Reviews (QBR’s), Predictive Validity and Adverse Impact Studies to demonstrate ROI🔹Strategize with Product, Engineering, and IO Psychology.
Senior Customer Success Associate
🔹 Supported Client Implementation- Solution design & program setup, communication and change management, data collection, test & go-Live readiness configuration, setting up ATS integrations etc. 🔹 Led our customer support team (10+) in providing a stellar candidate and client experience, managing troubleshooting, investigations, and client.
Graduate Researcher | Virtual Team Effectiveness
🔹 Assessed the team effectiveness and perceived team effectiveness of virtual teams using a custom designed simulation and post simulation survey. 🔹 Coded behaviors relating to team effectiveness and perceived team effectiveness (use of Datavyu to ensure inter-rater reliability). 🔹 Managed recruiting needs including candidate correspondence, scheduling.
Senior Talent Managemant Associate
🔹 Conducted, coded, and analyzed hundreds of qualitative Exit Interviews, quantifying data to help clients predict the drivers of turnover within their organizations using our HRIS. 🔹 Raised annual Exit Interview completion rates by over 10% for a 13,000-employee client as primary owner through delegation, management, and ongoing communication with client.
Exit Interview Associate
🔹 Conducted and analyzed hundreds of Exit Interviews using the resulting data to help companies predict the drivers of turnover.🔹 Managed annual and monthly status spreadsheets for multiple clients, organized employee data and set monthly interview quotas to meet client expectations. 🔹 Worked in depth with ExitPro and Talentpulse, software designed to.
Benefits Consultant
Organizational Change Intern
🔹 Created and conducted multiple surveys targeting motivation and satisfaction (JIG, JDI, etc.) and contributed to the onboarding offboarding process. 🔹 Pinpointed primary causes for high turnover and employee dissatisfaction at Aflac within the first 90 days of employment. 🔹 Built a network of SMB’s and provided solutions to business needs through.
Administrative Assistant
Social Media Manager
🔹 Designed new content for Twitter and Facebook accounts and boosting impressions and engagement by 300%.🔹 Used Qualtrics XM to design marketing research studies to improve user engagement.🔹 Worked directly with the founder/CEO to troubleshoot marketing and sale strategies.🔹 Created and managed CEO’s podcast (SoundCloud)
Colleagues at Tastewise
Other employees you can reach at splashthat.com. View company contacts for 51 employees →
Asif Aboobaker
Colleague at Tastewise
Karnataka, India, India
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HH
Hani Hashiim
Colleague at Tastewise
Arendal, Agder, Norway, Norway
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HK
Haley Kaplan
Colleague at Tastewise
Phoenix, Arizona, United States, United States
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Jinky Espartero
Colleague at Tastewise
Mandaluyong, National Capital Region, Philippines, Philippines
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TR
Tony Russel
Colleague at Tastewise
New York, New York, United States, United States
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HB
Honey Baye
Colleague at Tastewise
Thibodaux, Louisiana, United States, United States
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AB
Alexander Böhn
Colleague at Tastewise
New York, New York, United States, United States
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SG
Sandra Gonzalez
Colleague at Tastewise
Riverside, California, United States, United States
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SC
Samuel Christopher
Colleague at Tastewise
New York, New York, United States, United States
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EM
Efrat Moshkoviz
Colleague at Tastewise
Closter, New Jersey, United States, United States
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Ben Simon education
Master'S Degree, Industrial And Organizational Psychology
Bachelor'S Degree, Psychology
Frequently asked questions about Ben Simon
Quick answers generated from the profile data available on this page.
What company does Ben Simon work for?
Ben Simon works for Tastewise.
What is Ben Simon's role at Tastewise?
Ben Simon is listed as Account Director at Tastewise.
What is Ben Simon's email address?
AeroLeads has found 1 work email signal at @pymetrics.com for Ben Simon at Tastewise.
Where is Ben Simon based?
Ben Simon is based in New York, New York, United States while working with Tastewise.
What companies has Ben Simon worked for?
Ben Simon has worked for Tastewise, Splash (Splashthat.Com), Pymetrics (Now Harver), Baruch College, and Retensa Employee Retention.
Who are Ben Simon's colleagues at Tastewise?
Ben Simon's colleagues at Tastewise include Asif Aboobaker, Hani Hashiim, Haley Kaplan, Jinky Espartero, and Tony Russel.
How can I contact Ben Simon?
You can use AeroLeads to view verified contact signals for Ben Simon at Tastewise, including work email, phone, and LinkedIn data when available.
What schools did Ben Simon attend?
Ben Simon holds Master'S Degree, Industrial And Organizational Psychology from Baruch College.
What skills is Ben Simon known for?
Ben Simon is listed with skills including Leadership, Social Media, Public Speaking, Client Relations, Human Resources, Delegation, Sales, and Communication.
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