I can shape sales organizations and drive revenue growth to new heights. My passion lies in selling into untapped markets, developing strategic initiatives, navigating intricate negotiations, and outperforming competitors in challenging scenarios.

We Transform Your Idea Into Profitable Product, We take up customer lifetime value by consistently engaging and delighting them with our software development services.

Services offered by The One Technologies are:Ecommerce DevelopmentWeb & Mobile App DevelopmentSoftware Consulting ServicesBespoke DevelopmentIoT DevelopmentDedicated Resources in Majority of TechnologiesI always love to hear the problems of the Entrepreneurs or Enterprises and help them with the tailored Technological Solutions.

Auxano Global Services is offering 360-degree turnkey solutions for 6 major categories of assignments: AI, AR/VR, Block chain, Gaming, Mobile Apps and Web-based applicationsAuxano Global Services has a dedicated team of experts available right now to provide you with a fast turn-around services from A1 to Web-basedSuccessfully provided the best solutions from Start-ups to Fortune 500 companies. Our Expertise In: • Mobile Apps Development (Android, iOS, Xamarin… Show more Auxano Global Services is offering 360-degree turnkey solutions for 6 major categories of assignments: AI, AR/VR, Block chain, Gaming, Mobile Apps and Web-based applicationsAuxano Global Services has a dedicated team of experts available right now to provide you with a fast turn-around services from A1 to Web-basedSuccessfully provided the best solutions from Start-ups to Fortune 500 companies. Our Expertise In: • Mobile Apps Development (Android, iOS, Xamarin, Ionic, Cross-Platform, Flutter, Hybrid.) • Game Development (Unity 2D, Unity 3D, Augmented Reality, Virtual Reality) • E-commerce (Magneto, Oro-Commerce, Zendcart, Opencart, Shopify, Custom Development) • Content Management System (WordPress, Joomla) • Digital Marketing (Search Engine Optimization (SEO) Show less

We are a 7-year-old IT consulting organization who provides 360-degree development services over Web, Mobile, Cloud & IoT.We have offices in 3 continents, with HQ in India. We have over 250 customers, located in 27+ countries. We have 100+ engineers in-house. We are a group of 3 companies, focused and niched in different segments in the Digital Space. We have delivered more than 3500+ solutions so far, cumulatively. For more information about X-Byte, please read… Show more We are a 7-year-old IT consulting organization who provides 360-degree development services over Web, Mobile, Cloud & IoT.We have offices in 3 continents, with HQ in India. We have over 250 customers, located in 27+ countries. We have 100+ engineers in-house. We are a group of 3 companies, focused and niched in different segments in the Digital Space. We have delivered more than 3500+ solutions so far, cumulatively. For more information about X-Byte, please read https://www.xbytesolutions.com/company-profile.pdf Show less

Works with a motto to improve an organization’s market position and achieve financial growthPlan, develop and oversee the overall business development strategyRegular market researchDevelop sales strategy and on board new customersPlanning persuasive approaches and pitches based on clients history that will convince potential todo business with the companyHandle objections by clarifying, emphasizing agreements and working through differences to apositive… Show more Works with a motto to improve an organization’s market position and achieve financial growthPlan, develop and oversee the overall business development strategyRegular market researchDevelop sales strategy and on board new customersPlanning persuasive approaches and pitches based on clients history that will convince potential todo business with the companyHandle objections by clarifying, emphasizing agreements and working through differences to apositive conclusionDelegating tasksMonitoring the team's performanceAssisting the team by performing the tasks with them.Helping with training and development.Completing paperwork (yes, there's always admin to do)Handling complaints (from both staff and customers)In-house recruitmentReporting to senior management / personnel when requiredTo manage a large & diverse team of agents.Manage day-to-day activities of team.To support & develop agent skill sets.To convert all enquiries into appointmentsPublish weekly / monthly review presentations.Handling Call escalations & Inbound & Outbound Customer Service.Managing and improving the operational processes, policies, and systems in support of theorganization's mission.Supervising overall operational management, systems, controls and planning with the seniormanagement.Contributing to long- and short-term organizational planning which includes, initiatives geared foroperational excellence.Arrange webinars and webcastsWrite copy for email marketing campaignsIdentify new trends in digital marketing, evaluate new technologies and ensure the brand is at theforefront of industry developments, particularly developments in mobile marketingTrack and analyse website traffic flow and provide regular internal reports Show less

Worked with Fortune 500 companies associated with UnitedHealth Group from 2007 till 2015Responsibility: I have the enviable task of trying to improve the performance of each individual employee to help meet the organization’s goals and complete a range of administration and management tasks.Responsibility: Few KPI’s from Management point of view to control and meet the company expectations• Attrition control• Shrinkage control• AHT control• TAT• FCR… Show more Worked with Fortune 500 companies associated with UnitedHealth Group from 2007 till 2015Responsibility: I have the enviable task of trying to improve the performance of each individual employee to help meet the organization’s goals and complete a range of administration and management tasks.Responsibility: Few KPI’s from Management point of view to control and meet the company expectations• Attrition control• Shrinkage control• AHT control• TAT• FCR (first call resolution)• C-Sat• Schedule Adherence• Support to WFM to meet the SLA’s of the process.• Floor responsibilities.• Training needs identifications (TNI) for your Team.• Creating awareness about the rules and regulations of the organizations.• I am responsible for providing knowledge, support, and providing appropriate feedback to the agents.• I am responsible for coaching agents on CMT, and customer profiling.• To update the team with all the new changes in process.• I am responsible to track the team performance & work to improve the same accordingly.• I am responsible to provide real time support to my team & take their escalation calls.• I am responsible to support the team by auditing, coaching & mentoring their calls (with real time feedback) and conduct sessions for them basis on the defects• I am responsible to provide support during the peak hours by taking calls. Show less

• Attrition control• Shrinkage control• AHT control• TAT• FCR (first call resolution)• C-Sat• Schedule Adherence• Support to WFM to meet the SLA’s of the process.• Floor responsibilities.• Training needs identifications (TNI) for your Team.• Creating awareness about the rules and regulations of the organizations.• I am responsible for providing knowledge, support, and providing appropriate feedback to the agents.• I am… Show more • Attrition control• Shrinkage control• AHT control• TAT• FCR (first call resolution)• C-Sat• Schedule Adherence• Support to WFM to meet the SLA’s of the process.• Floor responsibilities.• Training needs identifications (TNI) for your Team.• Creating awareness about the rules and regulations of the organizations.• I am responsible for providing knowledge, support, and providing appropriate feedback to the agents.• I am responsible for coaching agents on CMT, and customer profiling.• To update the team with all the new changes in process.• I am responsible to track the team performance & work to improve the same accordingly.• I am responsible to provide real time support to my team & take their escalation calls.• I am responsible to support the team by auditing, coaching & mentoring their calls (with real time feedback) and conduct sessions for them basis on the defects• I am responsible to provide support during the peak hours by taking calls. Show less

Responsibility: • Attrition control• Shrinkage control• AHT control• TAT• FCR (first call resolution)• C-Sat• Schedule Adherence• Support to WFM to meet the SLA’s of the process.• Floor responsibilities.• Training needs identifications (TNI) for your Team.• Creating awareness about the rules and regulations of the organizations.• I am responsible for providing knowledge, support, and providing appropriate feedback to the… Show more Responsibility: • Attrition control• Shrinkage control• AHT control• TAT• FCR (first call resolution)• C-Sat• Schedule Adherence• Support to WFM to meet the SLA’s of the process.• Floor responsibilities.• Training needs identifications (TNI) for your Team.• Creating awareness about the rules and regulations of the organizations.• I am responsible for providing knowledge, support, and providing appropriate feedback to the agents.• I am responsible for coaching agents on CMT, and customer profiling.• To update the team with all the new changes in process.• I am responsible to track the team performance & work to improve the same accordingly.• I am responsible to provide real time support to my team & take their escalation calls.• I am responsible to support the team by auditing, coaching & mentoring their calls (with real time feedback) and conduct sessions for them basis on the defects• I am responsible to provide support during the peak hours by taking calls. Show less