Ben Smith Email & Phone Number

West Midlands, England, United Kingdom

Version 1 proves that IT can make a real difference to our customers' businesses. We are trusted by global brands to deliver IT services and solutions which drive customer success. Our 1000 strong team works closely with our technology partners to provide independent advice that helps our customers navigate the rapidly changing world of IT. Our greatest strength is balance in our efforts to achieve Customer Success, Empowered People and a Strong Organisation, underpinned by commitment to our values. We believe this is what makes Version 1 different and more importantly, our customers agree.

Cheltenham

Coalville, United Kingdom

Supporting JD Edwards Enterprise One V9.0 for a large Constuction Materials company. Role includes daily incident resolution and problem management.Working on system developments for bug fixes and enhancements, system testing in line with the companies software development lifecycle.User training as required.Supporting mainly Commercial teams, including Sales Order Management, a bespoke CSMS module (Enquiry Management), Procurement and Manufacturing Modules.

Manchester, United Kingdom

Providing business systems support for JD Edwards E1 version 8.11 and Microsoft Sharepoint to multinational renewable and sustainable energies company. Supporting users with queries in a wide range of JDE modules: General Ledger, Accounts Receivable, Accounts Payable, some fixed assets, Purchase Order Procurement, Sales Order Management, Manufacturing, Inventory and Contracts, Projects and Service modules. Responsible for creating JDE user profiles and clearing some server issues such as clearing web cache and removing zombie processes. Modifying JDE outputs in v8.11 using Create Form and designed outputs using BI publisher add in for Microsoft Word.

Crewe, United Kingdom

Business support role for Telecommunications Distribution company using JD Edwards Oneworld XE. Support queries including CSMS, Sale Order Management, Inventory and some Procure to Pay. Involved in development of CSMS and Sales Order Management elements of JD Edwards Enterprise One V9 upgrade. Involved in User Acceptance Testing.

Crewe, United Kingdom

Responsible for creating and delivering training within a busy customer services department, which heavily use JD Edwards Oneworld XE. Call listening and training on JDE for the customer services module. Compiling monthly service reviews for three biggest customers.

Pgce, History

Ba Hons, History

A-Levels, History, Geography, General Studies, Physics