Responsible for the entire process of a project from start to finish, ensuring the projects are completed on time and meet all necessary requirements. Streamline and align business projects with business strategies and objectives.● Develop program/project controls and artifacts to ensure consistent and timely reporting of key deliverables, risks and dependencies across program disciplines.● Ensure integrity of original business case is maintained & any adjustments are communicated & understood by all key stakeholders.● Ensure the timely and quality development and distribution of all deliverables for the program/project.● Evaluate program/project status and resource utilization and implement changes to improve the team's effectiveness.● Assist in maturing program/project management methodology, tools, and techniques.● Resolve issues and determine contingency plans and triggers for risks. Escalate issues to appropriate audiences including key business leaders and team members.

Administered team of 5 implementation PMs to ensure timely project delivery and maintained strong client relationships. Collaborated directly with clients and implementation teams to facilitate the transition from sales to implementation within the Projectmates construction project management software. Formulated strategies for successful project implementation and collaborated with cross-functional teams to define project scope, objectives, and deliverables.● Enhanced project delivery timelines and client satisfaction by guiding PMs to strictly adhere to project plans and timelines.● Elevated team performance and client service standards by initiating culture of continuous improvement and innovation within team.● Streamlined project management processes through effective cross-functional team collaborations.

Directed complex, multi-million-dollar Salesforce projects in line with client expectations from kickoff through go-live. Oversaw all project planning aspects, including Work Breakdown Structure (WBS), status updates, budgeting, resource, scope, risk, and issue management. ● Streamlined project delivery processes by developing plans and providing regular status reports to senior leadership and customers.● Fostered positive client relationships by resolving conflicts and issues through leadership and direct engagement.● Enhanced stakeholder satisfaction by managing expectations and delivering projects within scope and timelines. ● Mitigated business risks effectively by identifying and addressing critical issues early.

Oversaw all aspects of large-scale, cross-functional technical projects within Agile framework while ensuring timely delivery within scope and budget. Facilitated Scrum ceremonies, managed release Kanban board in DevOps environment, and collaborated with Product Owners to prioritize Jira Epics, User Stories, and Tasks. ● Achieved business readiness through comprehensive training, communication, and documentation efforts while ensuring projects delivered on time, within budget, and scope. ● Enhanced team performance metrics, such as Velocity by optimizing DevOps processes and providing detailed reports to executive leadership.

Collaborated with stakeholders for requirements gathering and crafted user stories aligning with client specifications. Directed over 7 developers and QA personnel team in development of SaaS web application complementing existing desktop platform for title and escrow professionals. Managed project communications, coordinated daily stand-ups, and facilitated team meetings to ensure alignment and progress. ● Enhanced client communication by promptly addressing potential deadline challenges and delivering weekly progress updates.● Drove sprint item execution and daily team activities through Jira/Confluence, maximizing team velocity and project throughput.● Streamlined stakeholder engagement and project clarity by creating and organizing documentation with Microsoft Tools. ● Maintained high standards of project quality, coordinated release support, and kept release and project information consolidated.

Managed overall direction, coordination, implementation, and execution of new Omnilife USA website and business processes in accordance with company strategies. Developed project plans, assigned tasks, directed daily work efforts, and coordinated with both US and Mexico teams on key components, such as shopping cart, admin tool, and reporting capabilities. ● Implemented project management processes and methodologies to ensure delivery within time, budget constraints, and adherence to high-quality standards.● Facilitated efficient launch of shopping cart, admin tools, and reporting functionalities by spearheading collaboration between US and Mexico teams. ● Enhanced project deliverables and efficiency by ensuring compliance with detailed specifications and optimizing communication with third-party vendors.● Achieved high-quality standards and surpassed customer expectations with on-time and within-budget delivery of Omnilife USA website project.

Responsible for managing a Microsoft .NET project from concept to production which involved creating an “Enterprise Business Intelligence” portal that displays all key reports and dashboards for USPI hospitals and surgery centers, as well as Corporate Office end users to make their necessary decisions and run their business.● Worked closely with developers and business users to obtain detailed project requirements.● Performed complex troubleshooting, root-cause analysis, solution development and implemented solutions to address the business requirements.● Collaborated with the Data Warehouse team and business stakeholders to ensure available data, and provided detail requirements for any new table development deemed necessary.● Assigned tasks and responsibilities, monitored progress, ensured timely and quality work.

Directed a team of 4 to 6 engineers and offshore resources to develop SharePoint 2010, 2013, and O365 enterprise content/records management solutions. Collaborated with management and stakeholders to define project scope, goals, and deliverables. ● Enhanced organizational efficiency by leading development and implementation of SharePoint 2010, 2013, and O365 solutions.● Achieved clear project trajectories by creating and executing comprehensive project plans, along with associated communications documents and presentations. ● Optimized budget allocations by drafting, submitting, and adjusting budget proposals as needed, ensuring financial efficiency throughout project lifecycles.● Improved project transparency and stakeholder engagement by effectively communicating project expectations, status reports, and resolving team conflicts.

Managed multiple software projects throughout the development life-cycle to optimize management of pre-owned vehicle inventory. ● Coordinated with the Director of Engineering, Quality Assurance, and Product Management to identify, prioritize, and schedule delivery of new application capability and data delivery to support product deliverables. ● Worked with senior product, development and QA team members to determine design approach to new initiatives and to make risk based decisions for extending and retrofitting existing applications to support new needs. ● Served as an interface between the programmers and management with supervisory responsibilities in delegating work and ensuring that software projects came in on time and under budget.

Worked with the Product Management and Operations teams to clearly communicate and manage the expectations of product release cycles.● Managed cross-functional project teams during the development and implementation of major initiatives.● Provided clear line of communication for both onshore and offshore development team initiatives and issues.● Managed all project schedules, status updates, budgets, issues/risk logs, keeping project artifacts updated on a weekly basis.● Worked as a hands on member of the technical team accepting and completing development tasks utilizing Microsoft .NET tools.

● Software development - .Net, SQL Server, web development of inventory suite of tools for used car dealers