Proud to be Hertfordshire’s only Apple Independent Repair Provider. This gives us access to genuine Apple parts, tooling, diagnostics and we’ve had the training direct from Apple to certify us on all iPhone and Mac repairs. A local and family-run computer repair service covering Hertfordshire and Bedfordshire. We work with residential customers in their home as well as small businesses at their office. We offer simple and clear pricing on a per job or hourly basis. Monthly maintenance packages are available upon request for business clients only.We come to you or you can come to the shop in Offley village, just five minutes outside of Hitchin. Computer repairs, upgrades, installations and general IT support for home users, freelancers, the self-employed and small businesses. Services include and are not limited to fixed cable networking and WiFi provision (running cat6 to whole home mesh wifi coverage). Azure and o365 provisioning, administration and security hardening. Starlink installations for rural areas which can include whole-home wifi. PC laptop and Mac repairs for things like smashed screens, broken hinges, SSD upgrades and virus removal. We are truly OS agnostic, so Windows and Mac friendly. We repair phones, tablets and most other gadgets and gizmos.

Interim Network Manager providing cover during period before the new NM started. Whilst in post, high-level review of system and practices, with observations and recommendations given at handover. Assisted in helping the school attain Cyber Essentials certification ready for Cyber Essentials Plus. General help and assistance given to the great onsite technical team with out-of-hours support if necessary.

Management responsibilities for the operation and administration of the School's internal networks, servers, email, network security and backup systems. Add some telecoms, a few copiers, digital signage system and everything else with cables, buttons or flashy lights. Duties and Responsibilities:Administration and maintenance of mission critical web and database servers (predominantly Microsoft 2008, 2012, 2016, macOS X and some Linux) hosted on site and externally.Configuration and set-up of all new server systems as and when required.Firewall administration and overall internal network security and web filtering (barracuda, Draytek, Sophos UTM). Multiple fiber connection with load-balancing and redundancy.Administration of email servers (o365) - pushing towards OneDrive, Teams and Sharepoint for shared drives.Maintenance of existing Anti-Spam, anti-virus, anti-phishing and anti-ransomware systems and the setting of new policies and technologies as and when (MS EOP, ESET, Intercept X).Operational support for all computer systems, Windows 7/10 and macOS X. All lines of support. Installation, maintenance and repair of IT hardware and software in an education environment.Implementation, Installation, development and support for all new IT projects ranging from site-wide wireless (Meraki) to the School VLE (Firefly) and now moving into Azure, Azure Active Directory, Azure Application Proxy, off-site Azure hosted DPM and virtualised services on and off-site.We do not sub-contract any works to external companies, everything is completed in-house. AV installations, Smart Board installs, all aspects of CAT5 and fibre cabling, phone extension shifts and phone system management (Avaya).I currently co-write the school timetable with the Deputy Head.I am also the school MIS database manager (currently WCBS PASS/3SYS) and am in charge of the Academic/Admin side to that (pupil progress tracking, school reports and general report writing etc. updates etc.).

Senior engineer for a busy IT solutions firm supporting domestic to SMEs. Work ranging from cabled/wireless network implementation, 1- 3rd line tech support on all Windows operating systems. All PC hardware break and fix, repairs, upgrades and installations.

Busy IT solutions firm supporting domestic to SMEs. Work ranging from cabled/wireless network implementation, 1- 3rd line tech support on all Windows operating systems. All PC hardware break and fix, repairs, upgrades and installations.

Senior engineer for a busy IT solutions firm supporting domestic to SMEs. Work ranging from cabled/wireless network implementation, 1- 3rd line tech support on all Windows operating systems. All PC hardware break and fix, repairs, upgrades and installations.