Ben Strickroot Email & Phone Number

Franklin, Tn, Us

Franklin, Tennessee, United States

- Investigate claims: Gather information and evidence to determine the validity and extent of an insurance claim.- Communicate with policyholders: Clearly explain coverage details, answer questions, and provide updates on claim progress in a professional and empathetic manner.- Apply policy guidelines: Analyze claims against insurance policy provisions to determine coverage and payout amounts.- Document claims activity: Maintain accurate records of all interactions with… Show more - Investigate claims: Gather information and evidence to determine the validity and extent of an insurance claim.- Communicate with policyholders: Clearly explain coverage details, answer questions, and provide updates on claim progress in a professional and empathetic manner.- Apply policy guidelines: Analyze claims against insurance policy provisions to determine coverage and payout amounts.- Document claims activity: Maintain accurate records of all interactions with policyholders and claim details.- Negotiate settlements: Work with policyholders to reach fair and timely settlements within company guidelines.- Maintain positive customer relations: Provide excellent customer service to ensure a positive claims experience.- Learn the insurance industry: Gain a strong understanding of insurance policies, products, and regulations. Show less

- Warmly greeted customers and provided assistance in locating requested products.- Proactively volunteered to take on additional projects, showcasing a strong desire to learn and improve skills.- Efficiently received and prepared special orders, ensuring accurate recording in the system.- Collaborated closely with managers to stay updated on inventory levels, complete accurate orders, and promptly resolve any issues with items.

- Used a POS system to enter orders, process payments and issue receipts.- Processed refunds and exchanges in accordance with company policy.- Worked closely with the shift manager to solve problems and handle customer concerns.- Issued Rain Checks if needed.- Built Relationships and Rapport with customers to encourage repeat business.- Worked flexible schedule and extra shifts to meet business needs.

Franklin, Tennessee, United States

- Resolved guest complaints and addressed issues to ensure satisfaction.- Successfully managed multiple tasks in a high-volume environment.- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.- Learned duties for various positions and provided backup at key times.

Nolensville, Tennessee, United States

- Trained and prepared fellow agents to effectively engage with new outbound clients.- Updated consumer information to ensure accurate and up-to-date records.- Conducted prospecting calls to identify potential leads and opportunities- Explained key data and information to prospects, highlighting the benefits and value of the products or services being offered

Brentwood, Tn

- Data consolidation and evaluation- Office management and resource organization- Updates Program carrier revenue and premiums for coverage- Special projects for the CEO - Assisted on creating a Sales Curriculum

Brentwood, Tennessee, United States

- Conducted research and provided valuable insights to prepare the sales team for successful outbound calls to acquire new customers.- Developed a comprehensive sales curriculum to enhance the skills and knowledge of the sales team.- Successfully completed special and exclusive projects assigned by the CEO, demonstrating exceptional organizational and problem-solving skills.

Associate'S Degree, Associates In Leadership

High School Diploma, 3.65 Gpa