Ben Tate Email & Phone Number

Docklands, VIC

A premier hospitality agency with offices in Melbourne, Brisbane and Gold Coast INAC offer temporary and permanent recruitment for both front and back of house operations.With our head office centrally located at Docklands in Melbourne’s CBD, INAC are a privately owned, specialty hospitality service provider that can be described as focused, friendly and.

London, United Kingdom

• Nuffield Health deliver services from more than 200 locations including hospitals, health andfitness clubs, health assessment centres and client workplaces.Responsibilities:
• Assessing requests for new services and features for potential fulfilment by existing servicesand routing to the appropriate teams.
• Incident management.
• Effectively and efficiently decreasing incidents and incident solution time.
• Problem management.
• Producing management reports as required to evidence service levels and trends.

Bristol, United Kingdom

• All responsibilities of previous employment (as listed below – Crown Agents) and becoming increasingly client facing with regular Support meetings with key business partners incuding BT Syntegra. I was responsible for.
• Belmin were also providing 1st and 2nd line support for the Department of Works and Pensions, Meat Hygiene Services and Job Centre Plus throughout England and Northern Ireland in the use of the EROS procurement software.
• I also managed onsite implementation projects which required training courses to one or many users covering each of the unique software packages listed above.

Sutton, United Kingdom

• I was responsible for the day-to-day running of the support desk, supporting a unique procurement software EROS (Electronic Requisitioning and Ordering System). This software is used by over 3000 users in 120 NHS.
• I worked closely with the Implementation Manager for the full installation of EROS and related software. This leads to initial Project Meetings with clients to scope requirements leading to full roll-out and hand.
• I had in-house responsibility for domain connectivity on 2000/2003 servers and desktop support for several Microsoft based applications including Office, Access Database, SQL, scheduled backups and UPS.
• I setup, scheduled and supported all aspects of autoftp processes within the UNIX Operating System. I am able to setup processes using the CRON to automatically send files from the UNIX directory to client desktops and.
• I supported EROS to Payment Ledgers and Financial interfaces which involves identifying and solving issues with flat file delivery to end point destinations.
• I worked towards Service Level Agreements / Operating Level Agreements as previously defined with Clients

London, United Kingdom

• I was Head Chef for the SFI Group with main responsibilities being the management of day to day running of the kitchen meeting GP targets, weekly/monthly/yearly budgets and all aspects of staff management.
• I regularly met with clients to design the most appropriate menu for their event taking in financial requirements and budgets. This client interaction was a major part of the role which formed the foundations of.
• I planned staff rosters for 5 members of the team taking into consideration wage percentage. This also included all management, recruitment and human resource aspects of running a kitchen team.