Ben Taylor Email and Phone Number

I have an abundance of experience in customer service covering a range of sectors. From 8 year's spent in retail covering face to face, phone and email along with 5+ year's contact centre experience from mid to senior management responsible for email, phone, livechat, the end to end customer journey and overall expereince.I have also gained invaluable sales experience having spent over 2+ years in recruitment, throughout my career my passion for the highest standard of customer service has enabled me to build exceptional long-term relationships and improve experiences.After reading Ken Blanchards "Raving Fans" a number of years ago, I fully believe every interaction is an opportunity to create "Raving fans"!.... I highly recommend this book if you haven't already had to chance to read it!