- Taking orders, preparing orders and cash handling- Working as part of a team under pressure to deliver a fast, efficient and accurate service- Maintaining excellent food hygiene and health and safety standards at all times- Ensuring 100% total customer satisfaction- Working shift patterns and being flexible with my hours- Ability to work to deadlines effectively- Achieving ‘Full Time Employee of the Year 2016’ award- Gaining two stars in the role for cleanliness and customer service- Achieving ‘Employee of the Month’ on various occasions- Offered the opportunity to join an apprenticeship programme within company

- Project Managing a team of students to research and develop an energy reduction strategy for the university estate- Collating data by designing and administering questionnaires to both staff and students and conducting interviews on campus- Analysing literature on energy saving behaviours and producing reports relaying these findings- Leading the team to achieving a high 2:1 grade for the project- Identifying and resolving any issues by engaging with my team and working collaboratively to find appropriate solutions- Liaising with clients, acknowledging their requirements and consulting on potential strategies

- Ensuring all orders were dispatched in the correct packaging to the correct address/customer- Maintaining a high standard of Health and Safety standards at all times- Keeping the warehouse clean, tidy and organised- Receiving large stock deliveries, stock checking and ensuring that deliveries were correct- Working as a team with office staff to ensure maximum customer satisfaction- Organising the workspace and working to tight dispatch deadlines- Testing returned items, checking for faults and repairing minor faults- Supervising other members of staff within the warehouse- Completing weekly stock checks

- Ensuring the restaurant was fully prepared for the day ahead- Organising resources in order to provide excellent customer satisfaction- Performing general waiter duties, including taking orders and serving food and drinks- Promoting any offers and promotions and upselling specials to customers- Preparing food in the kitchen, such as desserts