Ben Thome Email and Phone Number

Responsible for producing standard reports required by state government pharmaceutical/medical supply clients from across the nation for regulatory purposes. In addition, prepared ad hoc reports upon request for internal or external clients.- Processed and organized healthcare procurement data using Tableau, Crystal Reports, and Excel.- Created scripts using VBA to automize tasks.- Managed, updated, and improved language of responsible procedure documents ensuring steps are… Show more Responsible for producing standard reports required by state government pharmaceutical/medical supply clients from across the nation for regulatory purposes. In addition, prepared ad hoc reports upon request for internal or external clients.- Processed and organized healthcare procurement data using Tableau, Crystal Reports, and Excel.- Created scripts using VBA to automize tasks.- Managed, updated, and improved language of responsible procedure documents ensuring steps are accurate and clearly written. Show less

- Independently maintained the physical and network access for on-site employees and their back-ups.- Lead annual fax audit of over 3000 machines to ensure that the client's equipment meet Federal requirements.- Ensured data integrity with regard to client, company and third party personnel connected with the account.

- Independently managed national account across all states of around 400 machines.- Spear-headed whole site analysis and requirement gathering with local and national sales team to right-size the locations.- Created reports and presentations for bi-weekly and quarterly client meetings as well as when requested by the client.- Organized and prioritized wide variety of tasks and issues concurrently on a daily basis.- Reviewed all printer and MFD requests, ensuring there was a… Show more - Independently managed national account across all states of around 400 machines.- Spear-headed whole site analysis and requirement gathering with local and national sales team to right-size the locations.- Created reports and presentations for bi-weekly and quarterly client meetings as well as when requested by the client.- Organized and prioritized wide variety of tasks and issues concurrently on a daily basis.- Reviewed all printer and MFD requests, ensuring there was a credible need and recommended changes to request if necessary to better fit their needs.- Regularly informed client’s IT director of progress in on-going projects.- Designed and wrote user reference guides and documentation.- Analyzed usage rates to determine over- or under-utilized machines.- Initiated and performed account audits to ensure accurate billing. - Provided training and assistance to the client. Show less

- Independently managed national account clients with multiple sites across the nation.- Certified local sites for corporate compliance.- Sold short term rental machines to local clients.- Invoiced short term rental and national account clients.- Managed the P&L for short term rental.

- Managed multiple clients’ fleet of equipment.- Prepared monthly reports for client detailing their account.- Analyzed inefficiencies of fleet deployment and presented solutions to client.- Produced complex spreadsheets with metrics for clients’ invoicing needs.- Performed on-site management and first responder service to clients.- Acted as front-man for IKON to the client in regards to billing, service or supply inquiries.

- Audited shop for Sarbanes Oxley compliance.- Processed weekly and monthly sales reports.- Submitted payroll for 25 employees.- Managed the P&L for administration and supplies.- Created invoices for all clients in Minnesota.- Created and submitted all shop purchase orders.- Served as a liaison between production employees and human resources.