An experienced Field Service Engineer within the dental decontamination market, I constantly strive to attain the best results; for my company, for my customer and for myself. I work proactively to maximise service delivery to meet SLAs and KPIs, and to exceed the expectations of the customer.I am results orientated, and have an ability to provide a high first-time fix rate while being able to organise and prioritise a constantly changing workload. I maintain a positive rapport with customers, which has helped me to provide consistently strong sales within my area.As a natural problem solver, I thrive on finding solutions; be that to a problematic piece of equipment, or to under-performance within the team.