As a Project Support Administrator at University Hospital Dorset (UHD), I provide administrative support to the Strategy and Transformation team. My responsibilities include managing the scheduling and organisation of key meetings for senior staff, ensuring agendas are created and clear, attendees are well-prepared, and minutes and actions are accurately recorded and followed up. I also manage the team’s email inbox, efficiently directing communications to the appropriate team members to maintain smooth and timely correspondence with internal and external stakeholders.In addition to my core administrative duties, I had the opportunity to lead a successful rebranding project for the Capital Estates Department. This involved designing a new logo, selecting a refreshed colour scheme, and rebranding all departmental documents to ensure a professional and cohesive visual identity. This project allowed me to use my creativity and project management skills to deliver a strong brand identity for the department.I have also had experience in liaising with suppliers and contractors for the new modular BEACH build project. This involved coordinating the procurement and ordering of equipment, managing supply deliveries, and ensuring everything was in place to support the project’s timeline. This role requires strong organisational skills, attention to detail, and the ability to balance multiple tasks in a fast-paced environment, while contributing to the overall success of the Strategy and Transformation team.

At Sainsbury's, I actively engaged in customer service operations at the tills, striving to deliver an exceptional in-store experience for every customer. My responsibilities included managing the customer service desk on a weekly basis, adeptly addressing and resolving customer concerns and complaints. In times of heightened activity, I took on the role of a supervisor, overseeing entire shifts independently during busy periods. This entailed not only managing the day-to-day operations but also effectively coordinating and leading the team, ensuring smooth workflow and optimal performance throughout.

In my role as a lifeguard, I held a responsibility for ensuring the safety of all swimmers. This encompassed not only vigilant supervision but also maintenance of the changing rooms and poolside areas. In the event of any first aid situations, I was tasked with commanding and collaborating closely with a team during numerous rescue operations. These experiences significantly enhanced my ability to exhibit robust teamwork and exemplify strong leadership qualities in demanding situations. At the end of the shift, I ensured a thorough and secure closure of the pool and facility. Additionally, I actively engaged in monthly training sessions, diligently advancing my lifeguarding qualifications. These experiences over multiple seasons have finely tuned my organizational, managerial, and problem-solving skills.