PSR empowers Product and Engineering teams to deliver highly performant, scalable, and resilient Splunk products through Self Serviceability to meet our customers' unprecedented data demands. We envision a state where our Splunk performance and scale are fully automated empowering developers to run them, diagnose critical issues, enable intricate release over release metrics analysis, and PSR to be consulted for expert technical guidance. We are committed to leading the way for our customers achieve extraordinary scale by rigorously evaluating our service limits and fleet cost efficiencies. Lastly, we drive deep introspection and optimization with PerfOpt to identify and fix the performance bottlenecks and contentions that are most impactful to Splunk customers today.

Product Performance at Splunk: Data-to-Everything Platform Powering Security, IT and DevOps (O11Y).Manage teams of Performance, Scalability, and Reliability (PSR) engineers to ensure scale and performance of Splunk's next-gen software using cloud-native, stateful stream processing of millions of events with noise reduction, aggregation, correlation and workflow actions.PSR Charter includes data stream processor, stream processor service, machine learning, getting data in, core platform, Splunk Cloud, etc.

Led the SRE capability and operate at the intersection of development and systems engineering to solve operational problems of the most critical systems of Grainger.com. Played a leading role in designing, building, and running large-scale distributed systems to ensure scalability, reliability, and speedChampioned Observability (monitoring, tracing, logging, and metric) and engineering process excellence: Establish desired service behavior, measure how the service is behaving, and correct discrepanciesFocused on performance and engineering related to scalability, isolation, latency, throughput, and efficiency Managed, coached, and prioritized workload for team of 30+ software and infrastructure engineers + managers

Focused on leading and optimizing Grainger's eCommerce deploymentsProvided leadership for Performance Engineering and Functional automation services to monitor service disruptions to the eCommerce and SAP Platforms.

Messaging and Collaboration manager at Grainger responsible for providing design, implementation, and administration services for all Messaging, Collaboration, and Mobility systems such as email, instant messaging, social media platforms, SharePoint, mobile device management, app deployment, and mobile devices to improve on Global collaboration.

Responsible for SAP Security and Role Mapping teams at Grainger. Liaison between the Compliance and Internal Audit to protect Grainger’s 80+ year brand.

Responsible for SAP Security and application development (ABAP / Workflow). Acted as the IT liaison for gathering business requirements.

Responsible for internal implementation of SAP security framework. Configured, developed, and tested security profiles and procedures in SAP R/3 environment using Profile Generator. Assessed the risk and updated all pertinent security profiles with the impact of a new company code or branch