As a Team Manager, I have had the opportunity to develop my leadership and communication skills, while maintaining a positive and collaborative work environment for our Partners and my peers.I have commercial responsibility for multiple high value departments across the store and am responsible for leading a diverse team of Partners in multiple roles. Within my team I ensure that they have the resources and support they need to excel in each of their roles. This has involved setting clear goals and service expectations, providing regular, timely feedback and coaching. I have created an atmosphere of trust within my team that allows for clear and transparent communication and a strong working relationship.My ability to build strong relationships with my colleagues and customers has been crucial in my role as team manager and I continue to look for ways to improve our customers' experience and retain loyalty within our store and business.