Benjamin Valenzuela Email & Phone Number

Greater Atlanta Area

• Product and Technical expert on product usage, client onboarding, training and product implementation
• Responsible for educating large-scale advertisers on the complex ecosystem of advertising technology and the value of Facebook Measurement
• Project managed and drove E2E migration for top strategic advertisers
• Worked closely with Marking Sciences to analyze client data and present impactful insights to drive more business
• Create and conduct high-impact on-site training based on product, platform features, and client knowledge gaps. Training average 20+ people
• Manage existing client business and identify new sales opportunities via product adoption

Greater New York City Area

• Served as the central point of contact for all operational conversations, questions, and issues for assigned publisher clients
• Consult publisher clients on how to maximize and optimize inventory leveraging our platforms algorithm
• Provided proactive and reactive communications and solutions, including appropriately setting and meeting client expectations
• Created solid, long-term relationships with clients by developing a deep understanding of their business needs and delivering impactful solutions
• Conducted regular status meetings, office hours and on-site visits with clients
• Effective collaboration with cross-functional teams to maintain high-level client satisfaction – teams such as Technical Support, Project Management, Consulting, Trafficking, Training, Sales, Media Planning, Product.

Greater New York City Area

• Managed accounts for major ad agencies and direct advertisers, including AT&T, Sprint, Kraft, GroupM, Digitas and Ogilvy Interactive
• Managed and drove client initiatives related to ads display, rich media, search, and behavioral targeting
• Partnered directly with clients on Atlas Suite strategy specific to their business model
• Coordinated design updates and execution of new software applications including product release team preparation and functionality changes to the existing platform
• Maintained positive relationships with clients by proactively identifying software efficiencies and maintaining face to face interaction
• Mentored and coached Technical Account Managers on client communications, internal processes, and effective troubleshooting techniques

Greater New York City Area

Greater New York City Area

Greater New York City Area