Ben Vallone Email and Phone Number

January 2015 - Began as Field Technician - Responsibilities: Communicating with customers, roof defect identification and repair, report writing, service call scheduling, ordering job materials and supplies, travel around the country for field workApril 2015 - Promoted to Accounts Manager - Responsibilities: Tending to existing accounts, acquiring service contract renewals, leveraging existing business for up selling. July 2015 - Promoted to Northeast Regional Manager - Relocated to Connecticut - Responsible for tasks from both previous positions as well as; acquiring new accounts and locations, meeting and communicating with owners, creating contracts, attending trade shows.August 2017 – Transitioned to Account Manager for East Coast and West Coast Accounts - Returned to Chicago - Responsibilities: Acquiring new accounts, Managed over 150 accounts across the country in the QSR industry, produced $1.5M in sales during my year in role, attended trade shows frequently, coordinated dinners, meetings, and outings with existing and potential clients. September 2018 – Promoted to Field Advisor Manager - Responsible for overseeing all field service operations, such as; managing dispatch and routing, assuring production standards were met, and answering technical questions for field staff. I was also responsible for maintaining and purchasing all company vehicles; keeping an accurate inventory of supply in vehicles and storage units across the country; and IT Support, remotely troubleshooting app and reporting issues, setting up computers and equipment in office, and resetting servers when down. Field technician satisfaction rose during this time, and turn around for service calls was diminished by 30%.

January 2014 - Internship May 2014 - Hired full-time as Claims Associate/Private Investigator - Responsibilities: Conduct recorded statements, scene investigations, manned surveillance, internet mining investigations, serve subpoenas, type reports, as well as performing clerical work