Ben Van Heusden

Ben Van Heusden Email and Phone Number

Support technicus bij Lydis @ Lydis
netherlands
Ben Van Heusden's Location
Almere, Flevoland, Netherlands, Netherlands
Ben Van Heusden's Contact Details

Ben Van Heusden work email

Ben Van Heusden personal email

n/a
About Ben Van Heusden

Ben Van Heusden is a Support technicus bij Lydis at Lydis. He possess expertise in voip, hnw, hosted voice, unified communications, ip and 10 more skills.

Ben Van Heusden's Current Company Details
Lydis

Lydis

View
Support technicus bij Lydis
netherlands
Website:
lydis.nl
Employees:
26
Ben Van Heusden Work Experience Details
  • Lydis
    Support Technicus
    Lydis May 2019 - Present
    Almere
  • Kpn
    Technical Support Engineer | Senior
    Kpn Jan 2013 - May 2019
    Utrecht Area, Netherlands
    - Klantklachten behandelen en zo mogelijk oplossen- Direct contact met fabrikant / leverancier om probleem op te lossen / melden- Landelijk lastresort stroringen oplossen in alle MKB systemen- Gecertificeerd bij Alcatel-Lucent om service request te kunnen indienen- Technical Product Manager Vox DaVo 1, 2, IP en Large IP- Moeilijke installaties uitvoeren- Derde lijns support Ondernemerspakket XL (RoutIT HIP)- Derde lijns support KPNÉÉN v1 en v2- Storingen traditioneel ISDN en DSL
  • Kpn Corporate Market
    Technical Support Engineer
    Kpn Corporate Market Sep 2011 - Jan 2013
    Utrecht Area, Netherlands
  • Getronics
    Support Engineer Ics Dc&E
    Getronics Oct 2007 - Sep 2011
  • Kpn
    Technisch Specialist
    Kpn 2000 - 2007
    Amsterdam
    De werkzaamheden die ik verricht bestaan uit:- technische coachen van collega fieldengineers- vaststellen agenda en organiseren van technische werkoverleggen- behandelen openstaande storingsbonnen- bespreken incidenten c.q. problemen- bespreken features, nieuwe product introductie etc.- fungeren als escalatie kanaal richting Support- schakel tussen management en fieldengineer- twee maal per jaar aanleveren status technisch niveau per fieldengineer- signaleren technische tekortkomingen binnen de aspectgroep
  • Kpn
    Field Engineer
    Kpn 1983 - 2000

Ben Van Heusden Skills

Voip Hnw Hosted Voice Unified Communications Ip Ict Sip Ivr Qos Managed Services Isdn Wan Telecommunications Sip Trunking Telephony

Frequently Asked Questions about Ben Van Heusden

What company does Ben Van Heusden work for?

Ben Van Heusden works for Lydis

What is Ben Van Heusden's role at the current company?

Ben Van Heusden's current role is Support technicus bij Lydis.

What is Ben Van Heusden's email address?

Ben Van Heusden's email address is be****@****kpn.com

What skills is Ben Van Heusden known for?

Ben Van Heusden has skills like Voip, Hnw, Hosted Voice, Unified Communications, Ip, Ict, Sip, Ivr, Qos, Managed Services, Isdn, Wan.

Who are Ben Van Heusden's colleagues?

Ben Van Heusden's colleagues are Gertjan Slettenhaar, Marc Beems, Jeanny Oei, Chris Ten Boden, Arthur S., Luc Scholten, Kim Kim.

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