- Co-led and completed the current USPS product- Extended Mail Forwarding (EMF). This gives another option for customers in the United States to extend their mail being forwarded at a cost. - Data mined, generated reports, created heat maps to best represent locations for optimal project implementation.- Using geolocation and data, visual maps (ArcGIS) (Qlik)- Learned and created multiple data maps via Qlik- Leading National Project implementation throughout the nation (current).- Currently managing and leading the implementation of Smart Lockers throughout the Nation.- Training sites on how to use the Smart Locker properly.

∞ Management Foundations Program∞ Operations Industrial Engineer ProgramOperations Industrial Engineer - Greenbelt Certified - Field Operations: Improve mail flow efficiency using LSS methods. - Perform gemba walks. - Reports: Generate reports via Enterprise Database Warehouse (ExDW) - Create Standard Work Instructions/ SOPs - Delivery: Improve delivery routes performance and efficiency. - Create and redesign delivery layouts via Auto CAD. - Created and implemented Lean concepts into post office facilities.- Assist in training, CAD layouts and implementation of Automated Delivery Unit Sorter machines.- Generate, analyze, manipulate data for national daily/weekly reports.- Held/led monthly national teleconference calls for OIEs.- Assisted in the hiring, training and introduction of new OIEs.- Facilitated and taught classes.- Created professional training videos via Camtasia.- Use of Microsoft Forms & Excel for Survey & Data analysis/tracking.

Handle mail: - Worked in several units: Shake Out, Rewrap, APPS, APBS, Central Dispatch, LOCUS, Express, Dock, Customs, FedEx and Annex. - Repair damaged packages.Transport mail: - Expedited mail - Managed loading and unloading BMCs from Central Dispatch machine. - Loaded mail (Boxes, APC, BMC, etc) into trucks on docks via pallet jack. - Transported mail from docks to corresponding unit.

Maintenance:- Set up and take down for special programs (tables and chairs).- Complete work orders assigned: painting, set up, moving, cleaning rooms, repairing or installing equipment (Computers, Printers, Lights, Curtains, Blinds, etc.).Custodial:- Cleaning of all Prairie View building to include lobby, washrooms (using Kivac), offices, meeting rooms, locker rooms, outside front of the building, windows and mirrors. Vacuuming lobby, offices and TV lounge.

-Work weight room (Rerack weights, Enforce policies, Open/Close weight room) -Upstairs (Clean Courts(Mop), Enforce policies, Close courts)-Front Desk (Enforce policies, Scan Ids, Supervise Rentals, Open/Close the building)-Game Worker (Set/clean up courts/fields for sports activities, Administer the event)

Greeted all visitors and patients; Answered all phone calls in mannerly fashioned, Checked-in visitors using hospital database.Transported patients. Transferred specimens. Delivered products to patient’s room. Led the patient check-in program, where patients are checked upon daily or weekly. Worked in many different facilities. On call to various different departments (tending to patients, filing patient's information, paging nurses and managing switchboard).