1. Compiling of accurate data from various respondents across different communities, religions, age-group for market research on the frequent use of various products and their impact on the community. 2. Resolving misconceptions about certain brands by increasing customer know how while actively engaging the customer in an open discussion concerning the brand in question thereby increasing the customer base for the brand.3. Creating of effective marketing strategy… Show more 1. Compiling of accurate data from various respondents across different communities, religions, age-group for market research on the frequent use of various products and their impact on the community. 2. Resolving misconceptions about certain brands by increasing customer know how while actively engaging the customer in an open discussion concerning the brand in question thereby increasing the customer base for the brand.3. Creating of effective marketing strategy for various products and services via filing accurate reports on the needs of the market. Show less

1.Resolving customer inquiries, complaints, billing questions and payment extension/service requests.2.Calm irate callers, repair trust, locate resources for problem resolution and design best-option solutions.3.Consistently meeting performance benchmarks in all areas (speed, accuracy, volume and customer experience), transferring and holding calls while building rapport, listening, clarifying and managing conversational flow.Managing… Show more 1.Resolving customer inquiries, complaints, billing questions and payment extension/service requests.2.Calm irate callers, repair trust, locate resources for problem resolution and design best-option solutions.3.Consistently meeting performance benchmarks in all areas (speed, accuracy, volume and customer experience), transferring and holding calls while building rapport, listening, clarifying and managing conversational flow.Managing conflicts and challenging situations and deliveringoutstanding service. Show less