Leader of consolidated SIEM engineering for the enterprise. This includes SIEM, SOAR, and UBA activities and enhancements.

My teams strive to streamline and modernize the enterprise application, reporting and tool ecosystem so that our stakeholders can focus on their own missions instead of worrying about their operational needs.I have 3 teams that offer a total solution for internally supported applications used by TSYS as well as our clients. Architecture Team​This team is directly responsible for the overall architectural roadmap and technical standards of both the Support and Development teams. The Architects serve as Security Champions, Risk Owners, Product Owners and Project Champions for our suite of applications and tools. The Architects are considered part of the leadership team and work with the individual contributors within each team to bring our priorities to fruition. They are additionally responsible for helping keep an eye on the future of technology so that we can advance our mission. Support TeamThis team is responsible for the system and middleware support, architectural adherance, user administration, audit readiness, disaster recovery, upgrades and patches for our suite of applications and tools. The team provides this service across all channels and departments of TSYS using a myriad of internally developed and vendor supported software. The team works to be experts in these technologies and the technologies that support our systems. The team also provides consulting services to our business partners for the selection of new applications and tools. Development TeamDevelopment for this team includes off-the-shelf software customization and in-house application development. Both types of development include database administration, reporting and integration with the our framework and APIs for common functions. The team automates as much of the user experience and underlying technology as possible to build a cost effective solution with long term sustainability.

• Lead a team of 14 people that support more than 50 applications used by more than 11000 TSYS Team Members and multiple external clients.• Created a strong cohesive team that enjoys what we do and always rises to the challenge of how to tackle all we are responsible for. • Responsible for the support, maintenance, enhancement and upgrades of all hosted applications as well as Lvl 1 and 2 for SaaS items• Responsible for several highly critical, high availability, applications, some running up to 5 nines, or 99.999% uptime • Serve as technical Subject Matter Expert for the applications and consult others on their use and potential within TSYS. • Architected and implemented several applications to help alleviate manual work load on other groups within the Manage the Application (MTA) production-support organization• Provide technical solutions to reduce complexity, improve efficiency with processes, and to reduce the risk of lost revenue and reputation• At the request of Senior/Executive Management, serve as a Technical Consultant/Lead in numerous corporate efforts to improve process and efficiency• Manage relations with multiple vendors• Oversee the hiring, training and advancement of team members to include developing Team Members, such as entry level team members to become technical and business SME’s within their respective areas of responsibility.

• Worked as the highest level technical SME on the Serena Business Manager Application • Developed 3 Production applications used by TSYS for Project intake and billing• Configured Development through Production using SQL server 2008 R2 platform• Setup and configuration of IIS 6.0, Web services, Configuration files, Service Accounts, permission configurations of all environments and SQL Server maintenance through SSMS. • Responsible for the movement of all code moved from Development through Production within the application. • Worked with Vendor very closely to make implementation and adoption successful • Acted as the technical SME that successfully setup and implemented the Operations and Acquiring workflows within SBM• Created best practice guides and peer reviewed code to make sure it was written efficiently and completely.• Worked with outside groups to make sure adequate testing had been completed before the code was moved to Production.

• Worked under little to no supervision daily• Made extremely quick decisions while still evaluating the outcome of several choices before making that decision• Maintained a professional attitude when confronted with difficult situations• Worked in a tight team environment in which we deal with many difficult situations and must implement our plans perfectly every time. • Worked hand in hand with many agencies across the City, State and Federal levels• Worked with all types of people from all walks of life• Investigated situations further than the surface and analyzed the findings in order to make or not make a case. • Wrote reports detailing all findings, statements and observations after every case I work on. • Testified in court as to my observations and findings during my investigation into the case• Maintained knowledge of GA Criminal and Traffic Law as it changes through out the year. • Maintain my certifications as required by the GA POST Board with continuing education.

• Worked under light supervision• Resolved issues with project management tools• Advised and trained users of the project management tools. • Coordinated and facilitated meetings• Created meeting agendas, minutes and records action plans. • Tracked action plans for implementation and ensured consistency across functional areas. • Lead Systems Administrator for the main project management tool within our company.• Operated as the highest level SME for the Project Management platform• Wrote queries and execute code in Oracle and SQL. • Worked with technical resources closely at the vendor level to ensure a stable platform• Self Sufficient in Application Management practices that allowed our systems and servers to operate efficiently and stably.

• Maintained professional and courteous relationships with new and established customers• Evaluated customers’ needs and advised best course of action per customers’ situation. • Promoted from Service Writer to Assistant Service Manager in two and a half months• Top Grossing employee in sales and return business.• Co-managed a team of technicians and administrative staff• Maintained Toyota Diamond Service Department certifications for Jay Toyota• Brought a familiar, trustworthy and friendly face to an environment not known for such trust • Developed an extremely loyal customer base that took my word when it was given

• In my job I was responsible for many HR and Office duties such as; Payroll, Attendance, Accounts Receivable/Payable, Exceeding OSHA and Corporate Safety Regulations, Scheduling, Training, Hiring, Benefits Enrolment & Bookkeeping• Promoted once and received two raises.• Increased training and expanded existing positions/responsibilities. • Reworked training to allow for redundancy in abilities through out the team.• Developed and implemented time/cost saving ideas as well as safety procedures in our warehouse and lumber yard.• Increased overall efficiency and reduced overall errors through the front and back offices.