Ben Weisz Email & Phone Number

Las Vegas, NV, US

• Macros Inc. provides food tracking and personal coaching through their mobile app.
• Ran survey studies, competitive analysis, in-depth interviews, usability testing, affinity mapped consumer feedback logs, synthesized and presented research
• Analyzed and synthesized consumer data
• Planned and coordinated research and design efforts with stakeholders

Culver City, California, US

• Left Field Labs is a creative agency who has worked with clients such as Google, Uber, and Disney. Working on an as-needed basis, I have covered the following:
• Established research goals with stakeholders
• Crafted the research plan and conducted quantitative and qualitative research
• Collaborated with cross-functional teams
• Presented research findings, highlighting actionable insights and handed off full research report

Seattle, Washington, US

• I was a part of many different projects and teams, from financial literacy to site architecture.
• Set up testing plan and script for all user studies
• Ran 4 projects utilizing: concept testing, tree testing, user interviews, and usability testing
• Recruited all participants with Usertesting.com and created screening questions
• Ran studies through Usertesting.com, Optimal Workshop, and Qualtrics
• Analyzed and identified trends from research data

New York, NY, US

• General Assembly is a pioneer in education and career transformation, specializing in today’s mostin-demand skills across data science, design, business, and technology.
• Delivered course material with the primary instructor
• Monitored student progress in the course and worked on success plans
• Helped students identify the right career path after graduation
• Mentored students in best UX practices
• Worked through organizing projects with local businesses for students

Tokyo, JP

• Working under Sony Corporate R&D and improving the user journey of departments in film and sound.
• Led research efforts for two major projects
• Recruited for and conducted all user interviews and usability tests
• Collaborated with stakeholders to establish research plan and testing script
• Analyzed research data, identified trends and reported next steps to stakeholders
• Uncovered new user needs and use cases

Santa Barbara, California, US

• Ditto-app is a social platform where users can join and create events with others who share similar interests.
• Strategized with product and cross-functional teams our research pipeline, plans, and objectives
• Crafted the testing script and conducted research for moderated user testing and user interviews
• Led rolling moderated usability tests with 5 participants/round, as well as user interviews
• Analyzed and identified trends from research
• Presented research findings, highlighting key insights, and handed off the full research report

Orange, California, US

• Everything Food is a one-stop shop for finding the highest quality food products.
• Established research plan with stakeholders
• Recruited participants and led User Research from start to finish for mobile and desktop
• Synthesized data from 30 participants, doing unmoderated usability testing
• Quantified my usability tests, showing trends in user understanding and engagement
• Held multiple meetings with stakeholders and uncovered key shifts needed for product progress

Los Angeles, California, US

• Mastery Coding is a startup EdTech coding platform that specializes in VR and Unity.
• Established research and design standards with stakeholders
• Delivered version 2.0 of our E-Learning platform and internal tools
• Acted as Product Manager between teams
• Conducted, heuristic evaluation, competitive and comparative analysis, user interviews, surveys, card sorting, contextual inquiry, and user testing
• Created our first design system with engineering utilizing Atomic Design principles

• Forklift is a repair and maintenance platform used to help keep General Managers organized in the Restaurant Industry.
• Conducted C&C Analysis, Heuristic Evaluation, and a Business Model Canvas
• Ran qualitative interviews with the current users
• Created a User Persona to represent our interviewees
• Ran usability tests and iterated new designs
• Delivered a clickable prototype which improved the user flow and experience of the current users

Los Angeles, CA, US

• Collaborated with engineers to increase the efficiency of our internal tools
• On-boarded over 60 Customer Care Agents
• Implemented new Learning and Development material
• Developed, and edited content for an Internal Knowledge Base

Los Angeles, CA, US

• Reported technical bugs to QA department
• High proficiency with Zendesk CRM, FedEx Insight, HighJump (Supply Chain)
• Maintained a 99% CSAT score for live phones/emails
• Fit Specialist, Wedding Party Concierge, Senior Agent

• Ran subject tests on reasoning and decision making tasks
• Organized the data for statistical analysis

Bachelor Of Arts (Ba), Psychology

Ux Designer, User Experience Design Immersive