Ben Whelan Email & Phone Number

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

• Responsible for the daily fulfilment of hundreds of orders.• Working with both major couriers such as UPS, 3D and Arrow XL and private couriers daily.• Working closely with the customer experience team to overcome any delivery issues.• Performing daily fraud monitoring tasks across all markets.• Building relationships with major charities (BHF, Debra and Barnados) to arrange return collections.• Managing inbound customer issues following missed deliveries.

London, United Kingdom

Processing invoices and creating packing notes. Organising couriers. Ocasionally assisting in warehouse tasks. Researching new potential products. Customer service by email, telephone and face to face.

To give the best customer service possible. The clientele mostly consists of older customers so willingness to help fit peoples needs in any situation is a must. Maintaining a professional attitude and appearance. Dealing with complaints.Ensuring a high level of hygiene at all times. Making beverages to the best standard possible. While this is an obvious duty I have taken the time out of work hours to train myself to both ensure the beverages I am serving are… Show more To give the best customer service possible. The clientele mostly consists of older customers so willingness to help fit peoples needs in any situation is a must. Maintaining a professional attitude and appearance. Dealing with complaints.Ensuring a high level of hygiene at all times. Making beverages to the best standard possible. While this is an obvious duty I have taken the time out of work hours to train myself to both ensure the beverages I am serving are excellent and to satisfy my passion for the craft. Handling money. Show less

Reply to customer support tickets while actively seeking ways to solve their issues.Dealing with complaints and taking in feedback to report to colleagues. Granting and refusing permission to customers who wish to use the product for commercial use. Running a popular forum, Facebook page, Twitter account and Twitch live video stream.

Reply to customer support tickets while actively seeking ways to solve their issues.Dealing with complaints and taking in feedback to report to colleagues. Granting and refusing permission to customers who wish to use the product for commercial use. Running a popular forum, Facebook page, Twitter account and Twitch live video stream.

Greeting customers and asking them if they require assistance.Helping customers find what they are looking for and answering any questions about the products that they may have.Keeping up to date with new releases and knowing where to find products to help customers efficiently.

Engineering open day promotional video cameramanCameraman for Solent Sound FestivalSound desk operator for a play with a live studio audience

Running the till and serving customers as quickly as possible while maintaining quality products.Keeping the store clean at all times.Dealing with complaints.

Shadowing most major positions within the news studio Reading FestivalVolunteering in the disabled and guest camp helping the disabled with whatever needs they require mostly moving equipment and setting up tents etc

Ba Hons, Television Studio Production

Television Studio Production

Education record

Media Studies - A Film Studies - B English Language - C General Studies - C; English Literature - C

Education record

Maths - C English - B Biology - B Chemistry - B Physics - B French - C Art - B