Communication / Decision making- Working as a central point of delegation for directors and escalation for staff and clients- Identifying, planning & implementing change across Reason Digital; focussed on increasing quality, productivity and profitCross Team Working & Collaboration- Ensuring high-quality, client focussed and collaborative work throughout the project lifecycle, - Giving a focus on delivering real value & points of difference, resulting in high quality output- Maintaining client focus on all projects, and being an escalation point for clients to resolve issues- Ensuring that the demands for quality, innovation & professionalism on all projects are metEconomic & Cultural benefit- Bring Reason Digital mission and goals to the forefront of people’s minds; encourage pride and fulfilment across the agency- Increase utilisation rates, billable hours worked and improve productivity across the delivery processQuality & Improvement- Ensuring all staff to take responsibility for the quality, stability and suitability of their work, so that client needs are met and exceeded, and risk leading up to launch is greatly reduced. - Measuring and communicating quality of work to motivate staff and improve output- Creating products and solutions that are rock solid at the point of delivery and satisfy requirements, but also delight clients and offer an outstanding experience for their users- highlighting areas that can be improved improvement and encouraging ownership of them- Creating an ethos of “customer focus” to better understand customer needs and create the best solutionStaff- Promoting a sense of pride, ownership, collaboration, communication and invention; providing leadership & organisation- Clearly communicating management targets & messages across Reason Digital, and understanding of how these align with Reason Digital goals- Create atmosphere of consensus and collaboration from sales to delivery to follow up work

(New Media Association)• Delivered projects for European and Multi-national clients such as ASICS, Dr Oetker, Seachill and Bridgestone with project budgets of £50 - £300k.• Planned and delivered projects from inception to completion; from assessing client requirements through to scoping, specifying estimating, planning, resourcing and delivering projects via Prince 2 and Agile methodologies.• Worked with an array of digital disciplines (Web and mobile D&B, Media, Social Media, PR, eCRM) to deliver integrated and customer focused solutions. Direct experience ofo Developing digital strategiesFormation of entire digital strategies based on translating market requirements, product and brand into a coherent digital presenceo Web design & buildUsing personas & analytics data to create information architecture, set of wireframes and creative and ultimately build test & deployment.o Media campaignsDelivery of targeted and reactive media campaigns support products or promotionso AnalyticsUtilised a variety of tools & data to identify strengths & weakness in site design and optimise user journey and conversiono eCRMDelivered eCRM campaign designed to deliver on-brand to conetent and increase user loyalty & engagemento Pitch workProject managed several pitches for new business co-ordinating team responses within tight deadlines• Took on account focused project management role, leading client relationships and identifying, quoting and selling in work on accounts• Delivered innovative and award nominated website (Saucy Fish Dock)• Increased sales and production rates on Key accounts (Bridgestone, Dr Oetker, and ASICS accounts.) Achieved top two account sell & production rates within team within 6 months of starting.• Responsible for coordinating resource allocation across team. Redeveloped resourcing systems to improve efficiency.

Delivered effective appraisal and delivery of Grant products (Grant for Business Investment and Grant for Research and Development) in line with SLA's and agreed internal Agency policy and procedures, including board level cases (Grants of over £250k). Provided quality appraisals with well reasoned recommendations linked into economic impact, cost per job and innovative and technological impact of projects.Ensured the proceedures of the schemes were followed correctly including the issue of offers, amendments and grant payments.Contract managed a portfolio of projects, with a strong focus on managing spend in line with budget. Maintained accurate and realistic forecasts through regular contact with projects. Highlighted projects perceived to be at risk, recorded and managed key project risks through quarterly progress monitoring reports.Took lead role on ERDF funded Grant For Improving Your Resource Efficiency (GFIYRE) scheme, provided technical expertise to applicants, internal staff and NWDA partners.Contract managed projects with a strong focus on achieving in year budgetary savings by effective negotiation and early closure of projects.Planed and implemented the integration of application, contract monitoring, forecasting and reporting into the Agency's main systems through developing an on-line appraisal and monitoring system, which has now been transferred to the Technology Strategy board to help their delivery of Grant for Research and Development.Engaged with partners, stakeholders and Business Link to add value to grant funded projects.Managed and supported the workload and development of the Business Grants Operations Advisors through ongoing direction and fortnightly reviews to discuss workloads, priorities and identify potential for improving process and knowledge.

Appraised, assessed and monitored grants of up to £250k to companies to improve their productivity and increase employment levels under the government's Grants for Business Investment schemeAppraised, assessed and monitored grants for innovative projects carrying technical risk under the government's Grants for Research and Development schemeAssessed business cases, risk, market potential and financial viability of businesses and projectsAdded value to applicant's projects via advice and signposting to further opportunities

Worked on a variety of projects maintaining data integrity, tracking budgets, and ensuring compliance with technical and quality standards.Worked across a business focussed public body and with external delivery partners creating clear lines of communication and providing accurate, timely information and advice on technical processes.Seconded to Finance for Business team as part of Agency response to economic climate

Delivered over £3 million of grant funding from a diverse range of funding sources to voluntary and community groups across South Yorkshire.Consistently spent to budget; delivered grants strategically in order to hit or exceed programme outputs within given time frames.Dealt with applicants from initial contact through the grant appraisal and decision making process. Took a service led, customer focussed approach providing timely and effective support and advice for applicants, including outreach assistance where appropriate. Performed due diligence checks on applicants to ensure suitability and compliance with programmes Monitored individual projects, appraised and decided on change requests and advised on appropriate action to ensure compliance with programme. Monitored and evaluated effectiveness on a project, programme and organisational basis.Read and interpreted guidance; created and submitted delivery plans, including projected budgets. Negotiated contracts and delivered presentations to external bodies as part of bidding process.Redeveloped grant assessment system so that decisions were taken at a more local level with decisions taking weeks rather than months.Worked directly with a wide variety of bodies including Sheffield City Council, the Local Strategic Partnership, Donors, Trustees and Government Office. Managed, trained and appraised administrative staff.Managed several discrete projects including the creation and implementation of a bespoke database (used in preference to national network database for 5 years); evaluation of Neighbourhood Renewal Community Chest grant stream and auditing and updating the Community Foundation's ICT systems.Established strong working relationships with diverse communities across South Yorkshire

Undertook the administration of grant applications, including preparing and updating paper files; creating & maintaining electronic files, preparing assessment documents and servicing panels. Minuted meetings and produced reports for trustees and internal staff.Dealt directly with general public and advised applicants on eligibility, fund criteria and deadlines

Taught English to a wide variety of age and ability levels. Planned, adapted and produced course content to suit individual classes and students.Assumed sole responsibility for curriculum and exam preparation due to a period of absence from a senior member of staff.