Help Desk Coordinator
Current
Oct 2024 - Present
AeroLeads people directory · profile
Ben Wicker Email & Phone Number
Help Desk Coordinator
at
Telos Corporation
1 work email found
@chemringsensors.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Help Desk Coordinator
Location
Ashburn, Virginia, United States
Company size
Who is Ben Wicker? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Ben Wicker is listed as Help Desk Coordinator at Telos Corporation, a company with 621 employees, based in Ashburn, Virginia, United States. AeroLeads shows a work email signal at chemringsensors.com and a matched LinkedIn profile for Ben Wicker.
Ben Wicker previously worked as IT Help Desk II at Chemring Sensors And Electronic Systems, Inc. and Assoc Engr-Client Svc Assr at Verizon. Ben Wicker holds High School, Computer Science from Northern Virginia Community College.
Company email context
Email format at Telos Corporation
This section adds company-level context without repeating Ben Wicker's masked contact details.
{first_initial}{last}@chemringsensors.com
86% confidence
AeroLeads found 1 current-domain work email signal for Ben Wicker. Compare company email patterns before reaching out.
Profile bio
About Ben Wicker
Talented Customer Support Specialist effective at managing high volume of customer support cases, while maintaining a positive attitude under pressure. Creates positive customer experiences to drive customer loyalty with the company. Takes initiative to solve problems and improve company efficiency.Skilled in customer support management Exceptional customer service skillsExceptional attention to detail Self-motivatedExcellent interpersonal skills Analytical and critical thinkerProven problem-solving abilities Motivated team playerFast learner
Listed skills include Basic Html, Html, Css, Windows 7, and 28 others.
Current workplace
Ben Wicker's current company
Company context helps verify the profile and gives searchers a useful next step.
Telos Corporation
5 roles
Ben Wicker work experience
A career timeline built from the work history available for this profile.
It Help Desk Ii
- Used Lansweeper IT ticketing system to manage and resolve IT tickets. - Assisted in the development of an in-house IT ticketing system using D365 to reduce company costs.- Oversaw all aspects of the Change Management process for the following:- Windchill/Creo Software/License/Server Upgrade (twice)- Solidworks PDM Software/License Server (twice).
Oct 2017 - Oct 2023
Assoc Engr-Client Svc Assr
- Worked in a high volume systems and operations center- Supported four - Six large customers at a time- Worked on the network side of wireless access points, switches, and uninterruptible power supplies.- As well as contacted Local IT to dispatch Field Techs- Assisted/ran a weekly meeting on all tickets close to their SLA. - RMA’d devices in order to.
Mar 2016 - Jun 2017
Sourcer
- Delved through resumes to find potential candidates for clients.
- Submitted potential candidates to my Sr. Recruiter for a second screening. Once passed, the candidate would be submitted to the client.
- Researched and found candidates for Sr. and Jr. Java Developers, Solutions Architects, SQL Developers, Sr. Automation Testers,.Net Developers, Windows Administrators, Front-End Developers, Sr. and Jr. Engineers.
- Found candidates in Virginia, Maryland, DC, Georgia, and Florida.
Dec 2015 - Mar 2016
Support Contractor
Rally Health / Audax Health
- Support Contractor at Rally Health / Audax Health
- Effectively solved difficult issues quickly and efficiently.
- Developed email templates for wide variety of Tier 1 support cases.
- Effectively managed up to 50-100 support cases per day.
- Developed detailed repository to track distinct customer support issues.
- Used Jira to create detailed Tier 2 support tickets to expedite efficient resolution of technical issues.
Feb 2015 - Oct 2015
Team & coworkers
Colleagues at Telos Corporation
Other employees you can reach at telos.com. View company contacts for 621 employees →
DL
Dawn Lucini
Colleague at Telos CorporationArlington, Virginia, United States, United States
View →
RQ
Raees Qaisar Bhatti
Colleague at Telos CorporationMultan, Punjab, Pakistan, Pakistan
View →
KS
Keegan Stone
Colleague at Telos CorporationAshburn, Virginia, United States, United States
View →
RC
Roberto Cardini
Colleague at Telos CorporationMondovì, Piedmont, Italy, Italy
View →
PS
Peg Smith
Colleague at Telos CorporationMonmouth County, New Jersey, United States, United States
View →
GV
Gena Vanvalkenburgh
Colleague at Telos CorporationAshburn, Virginia, United States, United States
View →
JA
Jose Acha
Colleague at Telos CorporationHerndon, Virginia, United States, United States
View →
JK
Jerry Keilsohn
Colleague at Telos CorporationOlney, Maryland, United States, United States
View →
MM
Mike Markiewicz
Colleague at Telos CorporationLeesburg, Virginia, United States, United States
View →
MO
Mike Ortt
Colleague at Telos CorporationSterling, Virginia, United States, United States
View →
Dawn Lucini
Colleague at Telos CorporationArlington, Virginia, United States, United States
View →
RQ
Raees Qaisar Bhatti
Colleague at Telos CorporationMultan, Punjab, Pakistan, Pakistan
View →
KS
Keegan Stone
Colleague at Telos CorporationAshburn, Virginia, United States, United States
View →
RC
Roberto Cardini
Colleague at Telos CorporationMondovì, Piedmont, Italy, Italy
View →
PS
Peg Smith
Colleague at Telos CorporationMonmouth County, New Jersey, United States, United States
View →
GV
Gena Vanvalkenburgh
Colleague at Telos CorporationAshburn, Virginia, United States, United States
View →
JA
Jose Acha
Colleague at Telos CorporationHerndon, Virginia, United States, United States
View →
JK
Jerry Keilsohn
Colleague at Telos CorporationOlney, Maryland, United States, United States
View →
MM
Mike Markiewicz
Colleague at Telos CorporationLeesburg, Virginia, United States, United States
View →
MO
Mike Ortt
Colleague at Telos CorporationSterling, Virginia, United States, United States
View →
2 education records
Ben Wicker education
High School, Computer Science
High School, General
Broad Run High School
FAQ
Frequently asked questions about Ben Wicker
Quick answers generated from the profile data available on this page.
What company does Ben Wicker work for?
Ben Wicker works for Telos Corporation.
What is Ben Wicker's role at Telos Corporation?
Ben Wicker is listed as Help Desk Coordinator at Telos Corporation.
What is Ben Wicker's email address?
AeroLeads has found 1 work email signal at @chemringsensors.com for Ben Wicker at Telos Corporation.
Where is Ben Wicker based?
Ben Wicker is based in Ashburn, Virginia, United States while working with Telos Corporation.
What companies has Ben Wicker worked for?
Ben Wicker has worked for Telos Corporation, Chemring Sensors And Electronic Systems, Inc., Verizon, The Goal, and Rally Health / Audax Health.
Who are Ben Wicker's colleagues at Telos Corporation?
Ben Wicker's colleagues at Telos Corporation include Dawn Lucini, Raees Qaisar Bhatti, Keegan Stone, Roberto Cardini, and Peg Smith.
How can I contact Ben Wicker?
You can use AeroLeads to view verified contact signals for Ben Wicker at Telos Corporation, including work email, phone, and LinkedIn data when available.
What schools did Ben Wicker attend?
Ben Wicker holds High School, Computer Science from Northern Virginia Community College.
What skills is Ben Wicker known for?
Ben Wicker is listed with skills including Basic Html, Html, Css, Windows 7, Salesforce.Com, It Customer Service, Problem Solving, and Customer Service.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Ben Wicker you were looking for.
View similar profiles
