Ben Willcox Email & Phone Number

30 Rufflel Close, West Drayton.

Very excited about my new partnership with Mark Jones. With Marks help I am sure we can build a very successful business in the electrical contracting industry. We have already generated profitable relationships with SSE & TPN Electrical. Could not have hoped for a better start.

Management of critical systems within six buildings, including three levels with Global Switch a Tier 3 Level 1 data centre. Utilise a global ticketing portal; locate issues, identify actions, respond to client requests, problem solve and resolution of issues. Instrumental in the change process with submission of change requests to the Change Board following through to completion.Monitor fault reports and liaise with customers via service desk and directly. Investigate faults with on-site and contracted maintenance teams. Record issues, audit works and keep track of a contracted in-house maintenance team. Support technical service engineers with issues; investigating and problem solving to find a solution.Responsible for maintenance of heating ventilation, IPDU (UPS faults, UPS switching), emergency lighting, building faults.Monitor email and analyse requirements of contractors, raise/issue permit/permissions to work review/populate risk assessments and method statments and have a good understanding of the health and safety requirement surrounding working within a wide range of environments. Analyse and record requirements of works utilising a new database which I assisted in the creation of, assign actions and power distribution requirements, capacity management and management of CAD drawings.Assign data centre space as requested by project team including client space, load spreader plates, power and data/fibre installationSwitching HV, submitting HV documentation (AP training completed, accredited 2011). Maintenance and assisting engineers with general servicing of generators, UPS and HVAC. Automated switching of building electrical and mechanical services.Infrastructure meeting, critical environment for the UK, progress projects relating to hard services.

Qualified Supervisor / Sole TraderGenerated a firm base of my own clients ranging from householders to local builders, property developers and electrical engineers within Southern Electric Contracting.Employed an apprentice electrician for six years, training and mentoring him from the beginning of his apprenticeship at the age of 17 through to his qualification and beyond. He has since gone on to set up his own business.Extensive knowledge of SSE HV and LV networks, Integration into technical teams of various sizes is a regular occurrence in my experience as a self employed electrician.I have had extensive experience with small and medium uninterrupted power supplies & air conditioning systems, working alongside air con engineers several times.On various occasions I have identified design flaws which would prevent the completion of an electrical installation. Running my business for the past nine years has been a challenge at time but interaction with all types and solving problems as and when they surface is an everyday task.

Although I was originally employed to train as a fire alarm technician, my duties were installing and maintaining emergency lighting systems. The lack of development opportunities was the reason for the short term of employment.