Benjamin Williams Email & Phone Number

Heckmondwike, GB

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Manage our online stores on primarily eBay and Amazon. Working directly with Film Studios, Music/Book Distributors to establish product selection and pricing. Creating quarterly sale campaigns to increase our market share and customer base. Ensuring the company maintains a strong relationship with content partners. This includes organizing, attending.

Leeds, England, United Kingdom

Full responsibility and management of the day-to-day front-end operations of a busy customer service department. Ensuring that all incoming enquiries to the team are handled efficiently and professionally whilst continuously looking to improve performance and processes. Resolving escalated complaints and working alongside our distribution centre to stay on.

Leeds, United Kingdom

Provide the same customer service as my previous title and further provide 2nd Line Technical Support for 30-50 customers per day. I take responsibility and ownership of escalated customer queries from the first call right through to resolution. Whether it be tech queries such as how to set up equipment or if it's an issue we cannot resolve over the phone.

Part of a team that answers calls from roughly 40-70 customers per day to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Resolving and correcting any billing queries, whilst.

Perth, Australia

Working apart of GLS (Group Lending Services), my role was to manage end-to-end business lending processes for the customers through to settlement. My responsibilities included, ensuring customer applications are processed efficiently, delivering the best customer experience as possible. Checking customer documents to ensure we had all the relevant.

Mirfield, United Kingdom

To make sure all operations of the store are running smoothly and efficiently. As a shift manager I had to work on the shop floor delivering great customer service as well was being in the office coaching/developing the store team. I also had responsibilities such as handling and reconciliation of large amounts of money for the ATM/Post Office, and making.

Mirfield, United Kingdom

In the Customer Assistants team our main focus was on the Shop Floor following the orders the Shift Managers provide. Our main focus was to provide the best customer service possible while maintaining the store. Making sure stock is on the shelves available is one of the main focuses while always serving customers and making sure they have everything they.

Mirfield, United Kingdom

As a Sub Postmaster my duties included operations, administration and support tasks. I handled customer transactions such as selling postage or money orders, servicing Customers Accounts and supervising any mail processing. I completed daily reconciliations to ensure he money related to the post office to and all products such as stamps were accounted for.