As part of a UX team, prototyped a new tool and workflow for communications, merging the needs of multiple stakeholders.• Conducted interviews to understand the existing landscape and pain points• Created user personas based on current user groups• Mapped current and prospective user journeys, highlighting areas of opportunity• Made wireframes to share design concept and begin iterative process• Delivered an interactive prototype for software team to build

Led projects on a team that provides critical data analyses to support and direct key proposed legislation. Communicated between legislators, legal and programming teams create effective tools to analyze complex societal problems. Created data products to support legislators and the public.• Led a team in creating a map correlating socioeconomic status and temperature variations in New York City; Methods discussed in interview with USGS• Managed annual analysis of NYC’s 311 telephone services; results featured in New York Post and on ABC• Led team in mapping data of public cemetery burials using NYC’s historical Hart Island burial records;Uncovered HIPAA violations, reported in The Wall Street Journal• Analyzed pay equity in New York City government to identify impact of historic race and gender inequalityand to support City attempts to redress the issue• Created the design thinking project workflow, for the NYC Council’s Data Team• Created the legal template for data-related legislation, adopted by NYC Council

• Utilized NLP, semi-supervised and supervised clustering and classification models to build a product classification system for a startup• Analyzed trends in Kiva loans in the context of global poverty measures, identifying underserviced regions; Built Shiny app to let users explore and compare loan and poverty metrics by country• Investigated popularity and impact of Young Adult literature on the publishing industry since 1980• Implemented ensemble of supervised machine learning models, including Lasso Regression and GradientBoosting to place in top 20% on Kaggle’s House Prices competition

• Support Lead Instructor designing and executing lesson plan on industry-leading data analysis platforms• Mentor students in fundamentals of SQL, Excel and Tableau

• Analyzed service metrics for store, calculated and compared quarterly and yearly performance• Taught more than 30 co-workers about incoming accessory products in preparation for holiday rush

• Pitched, researched, wrote and edited content for the American Academy of Estate PlanningAttorneys’ blog, catering to 4,000 estate planning professionals, and for neuroscience- focused Brainwell blog• Proofread and edited grants, proposals and more for neuroscience department staff at the University of Pennsylvania• Created and edited direct to consumer copy for restaurant, retail, and fine art businesses

• Created and taught English language curriculum to over 1,000 students at Qingzhuhu WaiGuo Yu Xue school in Changsha, Hunan Province, China• Delivered presentation on Western teaching practices to 300 teachers and school staff in the region• Edited outgoing communications to partner schools in the English-speaking world and tutored advanced pupils preparing for national English competitions• Served as primary resource to school staff for assistance with English language and grammar education and communications

• Researched long-term care statistics on effects of neurodegeneration, and natural disaster impact on hospitals for long-term projects designed to increase consumer awareness• Managed data for over 10,000 users; tracked growth and retention rates