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Ben Young Email & Phone Number
Level 2 Service Desk Engineer
at
itGlobal Networks
1 work email found
@optus.com.au
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Level 2 Service Desk Engineer
Location
Greater Sydney Area, Australia, Australia
Company size
Who is Ben Young? Overview
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Quick answer
Ben Young is listed as Level 2 Service Desk Engineer at itGlobal Networks, a company with 15 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a work email signal at optus.com.au and a matched LinkedIn profile for Ben Young.
Ben Young previously worked as Associate Systems Engineer – Level 2 at Communications Design & Management Pty Limited and Service Desk Engineer at Communications Design & Management Pty Limited. Ben Young holds School Certificate, 11 from Marist College North Shore.
Company email context
Email format at itGlobal Networks
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{first}.{last}@optus.com.au
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AeroLeads found 1 current-domain work email signal for Ben Young. Compare company email patterns before reaching out.
Profile bio
About Ben Young
Ben Young is a Level 2 Service Desk Engineer at itGlobal Networks. He possess expertise in microsoft excel, mobile devices, networking, technical support, telecommunications and 9 more skills.
Listed skills include Microsoft Excel, Mobile Devices, Networking, Technical Support, and 10 others.
Current workplace
Ben Young's current company
Company context helps verify the profile and gives searchers a useful next step.
Itglobal Networks
14 roles
Ben Young work experience
A career timeline built from the work history available for this profile.
Associate Systems Engineer – Level 2
Current
Nov 2023 - Present
Service Desk Engineer
Managing level 1 support for multiple clients. Duties including on\off-boarding staff. software and hardware support. Managing multiple systems. including - MacOS Windows, O365 admin. Duties performed via phone, email and chat
Mar 2023 - Nov 2023
Information Technology Analyst
Apr 2022 - Mar 2023
Tex Expert
Jan 2022 - Mar 2022
Senior Service Desk Technician
Senior Service Desk Technician working for Qantas and Jetstar airlines. Supporting internal staff with technical issues, Account requests. Using systems like Active Directory, Service Now. Working in a 24/7 environment via phone chat and email.
May 2021 - Jan 2022
Customer Service Officer
Provide customers with excellent service and information relating to Regional seniors travel cards, COVIS-19,
Jan 2021 - May 2021
Nbn Hfc Wholesale Service Desk Analyst
October 2015 – Present (7 months)|271 Collins St Melbourne 3000NBN HFC Managed Service team within Optus Wholesale. The purpose is to provide Service Assurance and Customer Service for the HFC Managed Services for NBN. NBN offers wholesale broadband services to Retail Service Providers (RSPs) over a multiple technology mix. In this role the NBN Fault.
Oct 2015 - Sep 2019
Technical Support Sonsultant
Technical support for Optus HFC landline Digital television and NBN. In this role I was used as a Subject matter expert and provided technical support for not only customers but helping other members in the centre broaden their knowledge of the Optus network and troubleshooting techniques. I also assisted in the creation of a troubleshooting tool for.
Jul 2014 - Oct 2015
Mobile Technical Support Consultant
providing technical support for both mobile phone and Mobile broadband on the Optus network. This role involved troubleshooting both handset and network related faults. setting up features on handsets. Reporting network faults to the networks team and provisioning services.
Dec 2012 - Jul 2014
Tier Ii Technical Support
providing level 2 support for the Optus HFC network. Locating network faults. Creating fault tickets and arranging a network technician. Confirming services/ Proving email support for customers. Assisting extra support for Tier 1 technical support. Managed the Faults portal for both staff and the External Optus website.
May 2012 - Dec 2012
Hfc Technical Support
Provide level 1 technical support to customer on the Optus HFC network. Diagnosing faults and booking technicians when required. Provisioning new equipment. Also providing customer service for billing enquires and processing plan changes, direct debit updates and taking payments.
Aug 2008 - May 2012
Customer Care Consultant
Provided customer service for Business and consumer Mobile pre and post paid accounts.
Aug 2007 - Aug 2008
Assistant Manager
Oct 1995 - Aug 2002
Team & coworkers
Colleagues at itGlobal Networks
Other employees you can reach at itglobal.com.au. View company contacts for 15 employees →
1 education record
Ben Young education
FAQ
Frequently asked questions about Ben Young
Quick answers generated from the profile data available on this page.
What company does Ben Young work for?
Ben Young works for itGlobal Networks.
What is Ben Young's role at itGlobal Networks?
Ben Young is listed as Level 2 Service Desk Engineer at itGlobal Networks.
What is Ben Young's email address?
AeroLeads has found 1 work email signal at @optus.com.au for Ben Young at itGlobal Networks.
Where is Ben Young based?
Ben Young is based in Greater Sydney Area, Australia, Australia while working with itGlobal Networks.
What companies has Ben Young worked for?
Ben Young has worked for Itglobal Networks, Communications Design & Management Pty Limited, 2Be, Optus, and Kinetic It.
Who are Ben Young's colleagues at itGlobal Networks?
Ben Young's colleagues at itGlobal Networks include John Christie, Sebastian Marsilli, and Sean Stuart.
How can I contact Ben Young?
You can use AeroLeads to view verified contact signals for Ben Young at itGlobal Networks, including work email, phone, and LinkedIn data when available.
What schools did Ben Young attend?
Ben Young holds School Certificate, 11 from Marist College North Shore.
What skills is Ben Young known for?
Ben Young is listed with skills including Microsoft Excel, Mobile Devices, Networking, Technical Support, Telecommunications, Troubleshooting, Customer Service, and Microsoft Office.
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