Ben Eddy Email & Phone Number

Edina, Minnesota, Us

● Manage and support a 40-person loan officer team, assisting with closing sales, referral partners, and efficient movement of loans through each lender’s underwriting and closing processes.● Managed sales pipeline, ensuring projects and loans progressed efficiently through each milestone for accurate revenue, data analytics, and reporting.● Successfully sell and originate high-quality mortgage loans to meet production goals, developing relationships with industry partners and clients to generate new business.

Tustin, Ca, Us

● Counseled borrowers to ensure they understood the pros and cons of different loan products and assisted them with identifying the best available option for their unique situations.● Worked closely with other industry professionals to gather and prepare all necessary information to fulfill underwriting requirements and approve and close loans quickly and accurately.● Leveraged warm and cold leads to consistently hold a 25%+ prospect to funded conversion rate.● Successfully sold $30M across 109 new mortgages for the 2021 calendar year, earning a spot on the Scotsman Guide’s National Top Mortgage Loan Originator list.● Trained and developed new and existing team members during sales calls and one-on-one meetings, piloted new sales tools and strategies, and integrated feedback to improve all processes

Tustin, Ca, Us

Mclean, Va, Us

● Created a comprehensive 10-week training program that supported >150 professionals in cultivating capabilities by providing guidance and professional development opportunities.● Realized $5.5M revenue growth in 2019 across a mature multi-brand portfolio, including Extended Stay, Upscale, and Upper-Midscale properties.● Attained 100% portfolio retention and 100% portfolio satisfaction while maintaining 97% forecast accuracy, earning positive feedback from senior management for achieving exceptional results.● Provided teams with inspirational leadership that resulted in the highest KPI score of 2019 portfolio performance.● Designed and implemented effective revenue strategies focused on budgets, P&L, marketing programs, and RPI impact for >200 hotels.● Oversaw full life cycle management for multiple projects to measure strategy impact, conducting A/B comparisons and developing scalable change management processes scalable for larger teams.● Spearheaded robust strategies that accelerated revenue and market share growth for the $253M portfolio spanning 7,400 rooms and 71 properties.● Identified and addressed key stakeholders’ needs and concerns through diligent relationship management and worked with cross-functional teams to seamlessly execute brand standards, SOP implementation, and rollouts.● Delivered comprehensive guidance on adapting change management procedures, successfully securing buy-in from hesitant team members and stakeholders.

Mclean, Va, Us

● Established and grew a $46M portfolio spanning 900 rooms and accelerated revenue growth 5.6% in 2017 and 3.5% in 2018, earning the prestigious Above and Beyond Award in Q2 2017.● Developed and led a dedicated team of new employees by steering one-on-ones and delivering sound guidance and training on company SOPs and best practices.● Initiated and managed a project to boost efficiency and productivity for new revenue specialist, resulting in integration into every service model.● Collaborated with key stakeholders and hotel team members in revenue meetings to devise cutting-edge pricing strategies that supported realization of the business mission statement.● Enhanced forecasting, BAR/RACK pricing, discount, and sales strategy reviews

Grapevine, Tx, Us

● Built and managed a $32M portfolio comprised of 1,100 rooms across multiple branded and independent hotels and secured 7.4% RPI growth in 2016.● Spearheaded end-to-end management of OTA portals, A&B ad testing, website content, and social media accounts, optimizing brand visibility and driving business volume growth.● Performed comprehensive analyses of complex hotel statistical data and delivered key insights that supported informed decision-making at all levels.● Sourced leads and pitched services to grow the client base from <25 to >50 and increase staff headcount 300%.● Produced budgets and forecasts, analyzed variances, proposed plans to minimize budget deviations, and prepared and delivered numerous financial reports while ensuring accuracy and transparency of data.● Planned and organized revenue meetings to assess performance, identify underperforming areas, and devise robust plans to achieve KPIs.

Fort Worth, Tx, Us

Bachelor Of Science (B.S.), Hospitality Management

Master Of Business Administration (In-Progress)