Benjamin Akinteye Pmp,Pmi-Acp,Cbap,Prosci®-Ccp,Spc,Rte,Psm Email & Phone Number

Winnipeg, Mb, Ca

Winnipeg, Mb, Ca

London, England, United Kingdom

As an Agile Delivery Lead and Scrum Master, I lead end-to-end project management efforts with a focus on precision and excellence. With a keen eye for detail, I've successfully reduced bugs and defects by 50%, ensuring adherence to timelines, budgets and quality standards. By introducing agile development methodologies, I've optimized project efficiency and achieved a remarkable 30% reduction in project delivery timelines. My commitment to fostering collaboration and high performance has resulted in notable achievements, including providing comprehensive training and coaching to cross-functional teams on Agile principles and SAFe adoption. I've also guided teams and leadership in transitioning from traditional waterfall to Agile approaches, facilitating a smooth cultural shift.Key Responsibilities & Achievements:•Spearheaded end-to-end project management, ensuring strict adherence to timelines, budgets & quality standards.•Successfully reduced bugs & defects by 50% through meticulous management of project risks, issues, & changes.•Led & implemented agile development methodologies to minimize technical debt & optimize project efficiency.•Achieved a remarkable 30% reduction in project delivery timeline by fostering a culture of collaboration & high performance.•Provided comprehensive training, mentoring & coaching to cross-functional teams on Agile principles & SAFe adoption, driving improved team effectiveness.•Enabled faster releases by proactively identifying & resolving blockers & impediments, ensuring seamless project progress.•Guided teams & leadership in transitioning from traditional waterfall to Agile approach & mindset, facilitating a smooth cultural shift.•Conducted thorough assessments & offered actionable recommendations for continuous improvement of Agile practices, ensuring ongoing project success.•Facilitated value-driven workshops and seminars on Agile frameworks, methodologies & best practices, driving organizational learning and growth.

Lagos

I spearheaded the omnichannel e-Business Transformation Strategy overseeing end-to-end project execution across Retail, Web, PoS, Mobile and USSD channels. This involved seamless integration with payment gateways, e-payment switches, banks, aggregators, web and wireless application service providers. I also identified and negotiated with platform vendors, recruited, and established e-Business trade partner networks while guiding the e-business teams for growth. Responsibilities & Achievements:*Generated over $5M incremental monthly revenues from increased multidisciplinary team efficiency by leading business requirements gathering and API documentation for seamless integration with 3rd-party applications.*Transformed the Product Development Teams into high-performing self-organizing teams by introducing Agile/Lean principles & best practices. *Managed multiple teams to develop user stories, groom backlogs, set sprint goals, and plan releases, ensuring alignment with project objectives and timelines leading to delivery of customer-centric applications such as Glo TopUp App and Glo Café App for better customer engagement and seamless airtime & data subscription.*Realized significant cost savings exceeding $2M by streamlining business operations through leading development teams to deliver quality business solutions within budget and timelines resulting in faster release of bespoke applications.*Developed comprehensive project plans encompassing schedules, budgets, resource allocation, and risk mitigation strategies, ensuring successful project delivery. *Conducted regular status meetings and presented project updates to senior leadership, providing transparency into project health and potential risks. *Enabled a 100% growth of eTopUp sales (from $6M to $12M monthly) within ten months to achieve recognition as the best-performing SBU by doubling e-Business revenue contribution to the overall company sales from 8.5% to 17% year over year.

Lagos, Nigeria

Led business transformation projects formulating & executing strategies covering business operations, process improvements, route-to-market, sales, distribution, merchandising, branding, acquisition, usage & retention, incentive & performance management.Achievements:*Achieved 35% growth in subscriber acquisition by guiding cross-functional teams to launch innovative products in response to market dynamics & customer demands.*Enhanced Call Centre efficiency by 100% through seamless integration of Siebel CRM, Oracle ERP e-Business & Volcacom’s all-in-one Contact Centre.*Consolidated customer data into a unified storage system, optimizing processes & data management by migration to Huawei Private/Public Cloud Fusion ensuring data integrity.*Championed change management initiatives ensuring smooth transitions for teams impacted by technology implementation to maintain operational continuity during organizational transformations.*Implemented system enhancements & process improvements; streamlining operations & enabling effective task planning & scheduling for multiple project teams; leading to increased efficiency & productivity.*Fostered collaboration with IT, Marketing & Sales teams to launch new offerings, leveraging synergies across functions to address market demands & drive business growth.*Utilized data-driven insights from information gathering sessions to identify areas for improvement, driving continuous process enhancements & operational efficiencies across SBUs.*Provided leadership to multiple technical delivery teams, ensuring successful execution of high-quality solutions & timely delivery of projects within budget & scope.*Optimized route-to-market strategies to enhance field force productivity, resulting in improved revenue generation & market penetration through strategic alliances & trade partnerships.*Enhanced brand visibility & market presence by optimizing product/service availability, promotion, pricing & placement across trade channels.

Lagos Nigeria

Spearheaded business-to-business (B2B) sales projects for the retail eCommerce company leading to the creation and establishment of B2B corporate, B2B SME and B2B2C channels resulting in millions-in sales and improvement in brand visibility and acceptance of the Jumia brand pan Nigeria.Responsibilities:*Conducted extensive gap analysis and developed Business Requirement Documents, leading to the establishment of B2B sales channel and substantial additional sales from top300 corporations. *Led and motivated talented project teams, achieving targets within stipulated deadlines.*Defined project scope, milestones and task allocation to establish and maintain clear progress plans.*Tracked and communicated project status, timelines and action items from project inception to delivery.*Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.*Built B2B alliances with national and multinational corporations, MSMEs & government entities, resulting in significant revenue growth. *Defined configuration specifications and business analysis requirements and performed quality assurance.*Led and developed relationships with partners, collaborating to optimize and enhance third-party integration.*Designed, documented and managed all B2B projects including project charter, budgeting, vendor selection, negotiation etcKey Achievements:*Built B2B alliances with the topmost 300 national and multi-national corporations in Nigeria including Nigerian Bottling Company (Coca-Cola), Guinness Plc, GSK Limited, Phillips Pharmaceuticals, Nigerian Breweries Plc, GTBank just to mention a few; hundreds of Micro-Small and Medium Enterprises and many Government Ministries, Departments and Parastatals in Nigeria generating about $1M monthly incremental revenue.

Lagos, Nigeria

As the pioneer VAS Project Lead and Senior Product Manager, I developed and implemented strategic VAS product vision, roadmap, business plans and managed the product life cycle (PLC) and customer life cycle (CLC) to drive subscriber acquisition, usage and retention for both postpaid and prepaid.Responsibilities & Achievements:*Generated over $100M monthly incremental revenue by launching novel user-centric infotainment VAS offerings like Quiz, Lottery, Games, Logos, Ring Tones, Picture Messaging, unique IVR/SMS contents, Caller Tunes (Ring Back Tune) & Promos like Text4Millions.*Managed end-to-end software development and product lifecycles, coordinating cross-functional teams. *Planned and managed all projects and work streams through to production utilizing agile methodology to iteratively refine and release value to organization over time.*Planned and scheduled project timelines and milestones using appropriate tools such as MS Project*Managed product backlog, liaised with development team and stakeholders to ensure stories are well refined, estimated, and prioritized.*Supported development of improvement plans, project documentation, and methodologies.*Managed end-to-end software development and product lifecycles and coordinated cross-functional teams.*Carried out extensive gap analysis periodically leading to development and launch of innovative product and price plans to maximize share of mind, trials and eventual subscriber wallet thus gaining more market share vis-à-vis competitors in a multi-player, highly consumer-centric telecoms market. *Monitored key product metrics, identified areas for improvement, and optimized product success.*Recruited merchants, vendors, and aggregators, gathering customer requirements and supervising user acceptance tests; and managing stakeholders end-to-end pre and post solution deployment.

As the pioneer Chief Marketing Officer driving innovation and business growth in emerging fintech industry, I spearheaded a dynamic team in capturing customer requirements and orchestrating seamless integrations with banks, merchants and government agencies. My strategic vision and marketing expertise were pivotal in conceptualizing and executing a comprehensive marketing strategy that propelled adoption, revenue growth, and transaction volume. I adeptly directed the development of business and marketing requirements for products and services, ensuring alignment with organizational priorities and strategy. My ability to communicate complex technical concepts to high-profile clients underscores my proficiency in business development and stakeholder engagement led to successful launch of eTranzact ePayment switch in Nigeria resulting in 16 banks joining the consortium with over $20M transaction value within 12 months.Responsibilities: *Led a team of developers to capture customer requirements and prepare solution documents for seamless integration with various merchants and public agencies.*Conceptualized and implemented a comprehensive marketing strategy to drive adoption, revenue growth and transaction volume.*Directed the development of business & marketing requirements for products and services, aligning them with business priorities and strategy.*Built business plans for products, defining revenue and cost projections per product, and gained management buy-in for investment in new products & projects.*Defined strategic roadmaps for new products and value-added services, overseeing their development, launch, and management based on market and technological trends.*Developed business & technical proposals and presentations on eTranzact to high-profile clients, including Presidents, Governors, Ministers, DGs, and Senior Management of Public & Private Organizations, showcasing the multiple applications of eTranzact across various sectors.

Philosophies And Design Of Business And Management Research

Organizational Designs, Organizational Development, Philosophy of Truth and Realism, Business and Management Research Designs.

International Business Management

Executive management seminars covering Change Management, Corporate Strategy, Effective Team Building, Cross Cultural Management.

Advanced Practice In Business And Management

Quarterly executive management training workshops on Action Learning, Organizational Analysis, Operations Management, Human Resources.

Certificate, Strategic Marketing Management

Masters Of Business Administration, Marketing

Bachelor Of Pharmacy, Pharmacy