Ben Albert Email & Phone Number

WHAT I CAN DO FOR YOU:• Take the lead on projects of any size and ensure that contributors from every team are kept on schedule and within scope• Streamline and automate processes to save time for both techs and end users• Develop custom reports tailored for management that explains where we are and where we’re going as an IT department• Create a single standard Desktop image for your environment that fulfills the needs of each business unit and department• Deploy software and patches to all desktop clients using SCCM in an automated fashion with little to no end user interruption• Develop and deliver business cases for IT projects to upper management• Design more efficient logon scripts, Active Directory structures and Group Policies for your environment• Mentor and train Desktop technicians ensuring that they are motivated, productive and prideful of their work• See projects through to the end including robust documentation and handoff

Listed skills include Troubleshooting, Active Directory, Software Documentation, Sccm, and 36 others.