Ben Ryan Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, Canada Area

Vancouver, Canada

Vancouver, British Columbia, Canada

Toronto, Canada Area

•Support continuous improvement by conducting and successfully closing multiple non-conformance investigations (Quality Notifications) associated with Filling & Packaging of vaccine products.•Develop investigation strategies and gather relevant information to identify root causes of failures using Root Cause Analysis techniques (5 Whys, 6 M, Human Error Tool, etc.) and to implement appropriate Corrective and Preventative Actions to prevent future events from occurring.•Ensure… Show more •Support continuous improvement by conducting and successfully closing multiple non-conformance investigations (Quality Notifications) associated with Filling & Packaging of vaccine products.•Develop investigation strategies and gather relevant information to identify root causes of failures using Root Cause Analysis techniques (5 Whys, 6 M, Human Error Tool, etc.) and to implement appropriate Corrective and Preventative Actions to prevent future events from occurring.•Ensure the safety of patients and quality of organizational assets worth over millions by writing detailed QN reports that communicate all aspects of an investigation (i.e. Problem Description, Investigation Details, Root Cause(s), Product Impact, CAPAs) and that determine whether batches of vaccines are suitable for further processing.•Use SAP MM and QM modules to manage open QNs, and to extract and report investigation metrics. Show less

Toronto, Canada Area

•Worked in a highly regulated vaccines environment and followed cGMP and GDP (Good Distribution Practices) procedures.•Performed ongoing Cold Chain monitoring and metric reporting of temperature excursion events during material storage and shipping; wrote year-end Cold Chain Performance Review with business recommendations for upper management.•Reported monthly domestic freight packaging consumption with a cost breakdown for financial forecasting.•Developed an On-Time… Show more •Worked in a highly regulated vaccines environment and followed cGMP and GDP (Good Distribution Practices) procedures.•Performed ongoing Cold Chain monitoring and metric reporting of temperature excursion events during material storage and shipping; wrote year-end Cold Chain Performance Review with business recommendations for upper management.•Reported monthly domestic freight packaging consumption with a cost breakdown for financial forecasting.•Developed an On-Time Destruction metric to track the length of time between approval and final destruction of materials in an Electronic Write-Off; this metric is now used as a KPI for timeliness of written-off material destruction and is reported on a monthly basis.•Wrote several validation documents and protocols, including a User Requirement Specification and a Validation Protocol for a new walk-in-refrigerator, a User Requirement Specification for a new shipping container, and various Cold Chain study protocols. •Assisted with audit preparations and requests (FDA, Health Canada, etc.) by resolving discrepancies or by providing data summaries and proof of compliance.•Used SAP MM, WM, SD, and QM modules to extract data for analysis or to investigate logistics data discrepancies. Show less

•Created e-blasts to promote and increase registrant numbers for the CDA’s series of free Diabetes Webinars. (An example of e-blast effectiveness was being able to increase registrant numbers from 30 to 150). Participant surveys showed around 50% heard about the webinars through these e-blasts.•Assisted in implementing a marketing strategy for the pilot project D-Chat (a diabetes hotline); execution included sending out e-blasts to doctors and patients, producing marketing collateral… Show more •Created e-blasts to promote and increase registrant numbers for the CDA’s series of free Diabetes Webinars. (An example of e-blast effectiveness was being able to increase registrant numbers from 30 to 150). Participant surveys showed around 50% heard about the webinars through these e-blasts.•Assisted in implementing a marketing strategy for the pilot project D-Chat (a diabetes hotline); execution included sending out e-blasts to doctors and patients, producing marketing collateral, and media buying/negotiating. Show less

Richmond, Bc, Canada

•Completed a competitive market analysis to better understand other digital pathology products on the market (comparing price, target markets, value proposition, features, etc.).•Performed market research and data mining to generate an email list of thousands of potential leads for an email campaign, as well as a list of potential grants clients could be eligible for.•Wrote and designed a user manual for a new software release in collaboration with R&D to ensure accurate… Show more •Completed a competitive market analysis to better understand other digital pathology products on the market (comparing price, target markets, value proposition, features, etc.).•Performed market research and data mining to generate an email list of thousands of potential leads for an email campaign, as well as a list of potential grants clients could be eligible for.•Wrote and designed a user manual for a new software release in collaboration with R&D to ensure accurate technical writing. Show less

•Performed market research for an SFU faculty member’s business plan relating to QC analysis in the beer and wine industries. •Conducted primary research by contacting microbreweries directly, in addition to performing secondary online research; analysis was documented in final business plan.

•Made agar and broth media to culture bacterial cells taken from plant and soil samples.•Used serial dilutions and most probable number method to determine original cell concentrations.•Extracted DNA from bacterial cells via heat-shocking, then amplified using PCR.•Completed a PowerPoint presentation on the project to use for future student training.

•Worked in the preparatory phase of equine urine drug testing; sample reception and preparation, XAD-2 resin extraction, solvent evaporation, and TLC spotting.

Master Of Biotechnology

Bachelor Of Science (With Distinction), Biochemistry And Molecular Biology And Business Administration