Benjamin Ball Email & Phone Number

Levallois-Perret, France, Fr

Director, NTS: Nov 2021 - Dec 2023Senior Manager Network Services: June 2020 - Nov 2021Senior Network Architect (Contract): Sept 2019 - June 2020Discover and document data centers, warehouses and major facilities. Audit existing network configurations and help remediate any problems found. Develop standards and communicate to the organization. Build, develop and manage a team of network engineers & architects supporting the Americas. Gained additional experience with Cisco ACI, FirePower, ISE and SD-WAN operations.

Zurich, Ch

Network Automation Developer Jan 2018 - June 2019Developed automata using IPsoft, JavaScript and regex to troubleshoot alerts and perform health checks on the global production network.• Managed JIRA workflow and documented solutions.• Monitored automation executions for correct behavior.Global Network Operations Governance March 2014 - Jan 2018Built and managed a technical team responsible for providing all aspects of network infrastructure operational governance and standards for routing, switching, optical, security, voice, multimedia, addressing, load balancing and tools.• Performed incident, risk and change management oversight.• Handled final tier escalations for severe outages and problem RCA.

Nashville, Tn, Us

Led teams of network and security engineers, vendor partners and contractors to implement regional data center projects including new builds, expansions, moves and consolidations. • Successfully completed multiple projects across regional data centers for disaster recovery, WAN design, hardware implementation, application deployments, full consolidations and migrations. • Provided direction and support for new corporate initiatives. • Managed multi-million dollar project budgets.• Tested and certified new network hardware and software products prior to production deployment. • Additional experience with Cisco Nexus, F5 LTM/GTM, Check Point firewalls, Riverbed WAN optimization, ScanSafe, Blue Coat SG, AV and Director Systems. • Attained the Blue Coat Certified Proxy Administrator certification.• Completed training in ITIL v3, Lean and Six Sigma fundamentals.

Carrollton, Tx, Us

Built a network engineering consulting, telecommunications equipment resale and services practice. • Helped create a telecommunications management outsourcing service. • Developed partnering agreements with manufacturers, distributors, service providers and subcontractors.• Completed the Cisco IP Communications Express Specialist and Lifecycle Services Express certifications.• Delivered certification training courses as a certified Systimax iPatch instructor.

Monroe, La, Us

Southern Region pre and post sales technical support, documentation and training for all sales channels.• Voice over IP subject matter expert. • LAN and WAN converged network architectures, designs and implementations. • Assisted product management and marketing to refine product offerings. • Helped develop systems and tools for quoting and ordering products and services. • Established new partner relationships and enhanced existing ones. • Kept CCIE certification current and began Nortel certification training.

Pre and post sales technical support, documentation and training. • LAN and WAN network architecture, design and implementation. • Helped start new networking products reseller division while maintaining existing customer base. • Longer term on-site consulting engagements. • Heavy focus on Cisco networking solutions. • Completed CCIE Route/Switch re-certification and Cisco Wireless (Aironet) Specialization exams.

Pre and post sales technical support, documentation and training. LAN / WAN network architecture, design and implementation. • Developed reusable network architecture frameworks that were used on multiple client solutions from several different industries, allowing for quicker network implementations with less risk. • Regional territory covering north Texas, Oklahoma and Arkansas. • Cisco Certified Internetwork Expert (CCIE) lab 3/98, CCIE #3554. • Cabletron Systems Engineer (CSE) program 6/98. • Fore Systems LAN Certified Engineer (FLCE) program 2/99. • Obtained Cisco AVVID certification 4/00.

Performed pre and post sales technical support, training and network design for ODS customers. • Participated in the requirements specification and design of future switching products. • Technical liaison between Marketing and Product Development teams for the secure switching solution product.• Staff to the VP of Technical Services for last level product technical support. • Gathered, analyzed and disseminated technical competitive intelligence.• Domestic and International trade shows technical representative.

LAN / WAN network architecture, design and implementation for several contracted programs. • Maintained high level security clearances for programs worked. • Team member for the development of a commercial (non-defense) contract consulting business unit. • Represented Network Services team in internal network security efforts. ● Lead developer and design architect for a commercial cross-platform client-server business intelligence software product (ECLIPS) responsible for the client interface and algorithm design, Macintosh client coding, systems testing, end-user training, support and maintenance.

Bethesda, Md, Us

Designed and implemented corporate local and wide area networks utilizing twisted pair, thin and thick coax, fiber optics, microwave and/or free space media as needed. • Performed network hardware and software installation, training and maintenance. • Coordinated and consulted with supporting network personnel and supervised installation technicians. • Designed, developed, tested, evaluated and planned the implementation of new networking technologies. • Administered multi-volume file server, mail server and SMTP mail gateway systems. • Designed and implemented a Secure AppleTalk Remote Access solution. • Appeared on a television segment of “Business Today” dealing with modem technology. • Received numerous citations for outstanding customer service.