Benjamin Ball Email & Phone Number

LEVALLOIS-PERRET, France, FR

Director, NTS: Nov 2021 - Dec 2023Senior Manager Network Services: June 2020 - Nov 2021Senior Network Architect (Contract): Sept 2019 - June 2020Discover and document data centers, warehouses and major facilities. Audit existing network configurations and help remediate any problems found. Develop standards and communicate to the organization. Build.

Zurich, CH

• Network Automation Developer Jan 2018 - June 2019Developed automata using IPsoft, JavaScript and regex to troubleshoot alerts and perform health checks on the global production network.
• Managed JIRA workflow and documented solutions.
• Monitored automation executions for correct behavior.Global Network Operations Governance March 2014 - Jan 2018Built and managed a technical team responsible for providing all aspects of network infrastructure.
• Performed incident, risk and change management oversight.
• Handled final tier escalations for severe outages and problem RCA.

Nashville, TN, US

• Led teams of network and security engineers, vendor partners and contractors to implement regional data center projects including new builds, expansions, moves and consolidations.
• Successfully completed multiple projects across regional data centers for disaster recovery, WAN design, hardware implementation, application deployments, full consolidations and migrations.
• Provided direction and support for new corporate initiatives.
• Managed multi-million dollar project budgets.
• Tested and certified new network hardware and software products prior to production deployment.
• Additional experience with Cisco Nexus, F5 LTM/GTM, Check Point firewalls, Riverbed WAN optimization, ScanSafe, Blue Coat SG, AV and Director Systems.

Carrollton, TX, US

• Built a network engineering consulting, telecommunications equipment resale and services practice.
• Helped create a telecommunications management outsourcing service.
• Developed partnering agreements with manufacturers, distributors, service providers and subcontractors.
• Completed the Cisco IP Communications Express Specialist and Lifecycle Services Express certifications.
• Delivered certification training courses as a certified Systimax iPatch instructor.

Monroe, LA, US

• Southern Region pre and post sales technical support, documentation and training for all sales channels.
• Voice over IP subject matter expert.
• LAN and WAN converged network architectures, designs and implementations.
• Assisted product management and marketing to refine product offerings.
• Helped develop systems and tools for quoting and ordering products and services.
• Established new partner relationships and enhanced existing ones.

• Pre and post sales technical support, documentation and training.
• LAN and WAN network architecture, design and implementation.
• Helped start new networking products reseller division while maintaining existing customer base.
• Longer term on-site consulting engagements.
• Heavy focus on Cisco networking solutions.
• Completed CCIE Route/Switch re-certification and Cisco Wireless (Aironet) Specialization exams.

• Pre and post sales technical support, documentation and training. LAN / WAN network architecture, design and implementation.
• Developed reusable network architecture frameworks that were used on multiple client solutions from several different industries, allowing for quicker network implementations with less risk.
• Regional territory covering north Texas, Oklahoma and Arkansas.
• Cisco Certified Internetwork Expert (CCIE) lab 3/98, CCIE #3554.
• Cabletron Systems Engineer (CSE) program 6/98.
• Fore Systems LAN Certified Engineer (FLCE) program 2/99.

• Performed pre and post sales technical support, training and network design for ODS customers.
• Participated in the requirements specification and design of future switching products.
• Technical liaison between Marketing and Product Development teams for the secure switching solution product.
• Staff to the VP of Technical Services for last level product technical support.
• Gathered, analyzed and disseminated technical competitive intelligence.
• Domestic and International trade shows technical representative.

• LAN / WAN network architecture, design and implementation for several contracted programs.
• Maintained high level security clearances for programs worked.
• Team member for the development of a commercial (non-defense) contract consulting business unit.
• Represented Network Services team in internal network security efforts.
• Lead developer and design architect for a commercial cross-platform client-server business intelligence software product (ECLIPS) responsible for the client interface and algorithm design, Macintosh client coding.

Bethesda, MD, US

• Designed and implemented corporate local and wide area networks utilizing twisted pair, thin and thick coax, fiber optics, microwave and/or free space media as needed.
• Performed network hardware and software installation, training and maintenance.
• Coordinated and consulted with supporting network personnel and supervised installation technicians.
• Designed, developed, tested, evaluated and planned the implementation of new networking technologies.
• Administered multi-volume file server, mail server and SMTP mail gateway systems.
• Designed and implemented a Secure AppleTalk Remote Access solution.