Ben Baten Email & Phone Number

I AM A SOLUTIONS ARCHITECT who enjoys working with customers and getting involved in highly complex and unconventional projects.MY GOAL is to actualize IT and telecommunication leading-edge engineering projects with company stakeholders and customers.MY KEY STRENGTHS include a deep focus on set objectives, creating high-quality reusable output, maximization of the long-term business and technical impact of engineering decisions, and pre-sale and post-sale customer satisfaction.MY KEY COMPETENCIES:■ Complex System Architecture Definition■ IT, Saas, IP Networking, Telephony■ Sales Engineering (pre- and post-sales)■ Requirements Specification■ Technology Assessment■ Operations Improvements■ Customer & Channel Interfacing■ Product Vision & Strategy ■ Business, Cost, and System Modeling ■ Product InnovationSpecialties:■ VoIP / SIP / QoS■ Distributed Call Center / Contact Center Solution Engineering■ Product Innovation■ Global Team Leadership■ Business Process Specification■ Fluent in English and DutchWORK LOCATIONS: USA (current), The Netherlands, Germany, Italy

Listed skills include Voip, Telecommunications, System Architecture, Solution Architecture, and 25 others.

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  University Of Twente

  Masters